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Customer Service Supervisor Hotel Jobs (NOW HIRING)

DHL Germany

Customer Service Supervisor

Waddell, AZ · On-site

$60K - $80K/yr

Customer Service Supervisor The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80,169 ...

DPDHL

Customer Service Supervisor

New Albany, OH

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Marengo, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

New Albany, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Canal Winchester, OH · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

Skyservice Business Aviation

NY · On-site

Greet and assist flight crews with fuel requests, hotel reservations, catering, limo/shuttle ... Work closely with line service crew and pilots ensuring that all customer service needs are met ...

Schutz Container Systems, Inc.

Be Seen First

Customer Service Supervisor

North Branch, NJ · On-site

Customer Service Supervisor - On-site Role Manufacturing Company Global Packaging Container System Company located in North Branch searching for a Customer Service Supervisor for our corporate office.

MAHLE

Customer Service Supervisor

Murfreesboro, TN · On-site

Your Contribution As a Customer Service Supervisor reporting to the Head of Logistics, you will be responsible for leading the Customer Service team to deliver exceptional service and operational ...

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Customer Service Supervisor Hotel information

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$24.5K

$58K

$101K

How much do customer service supervisor hotel jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer service supervisor hotel in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Customer Service Supervisor Hotel jobs?

Cities with the most Customer Service Supervisor Hotel job openings:

What states have the most Customer Service Supervisor Hotel jobs?

States with the most job openings for Customer Service Supervisor Hotel jobs include:

What are popular job titles related to Customer Service Supervisor Hotel jobs?

For Customer Service Supervisor Hotel jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Supervisor Hotel job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Supervisor

Chagrin Falls, OH • On-site

The Barkley Pet Hotel and Day Camp
See more jobs at The Barkley Pet Hotel and Day Campexternal

$16/hr

Full-time

Medical, Dental, Vision

Re-posted 3 days ago

Job description

Pet Host Lead

(Customer Service Supervisor)

Full-Time | Front Desk Leadership Role

Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for exceptional service? We are seeking a Pet Host Lead to supervise and support our front desk team while delivering a polished, professional client experience. This role is ideal for someone who enjoys leading by example, coaching others, and driving both service excellence and revenue growth.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple:

Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Position Overview

The Pet Host Lead is the frontline service leader of the resort.

You are responsible for:

  • Supervising daily front desk operations
  • Coaching and supporting Pet Hosts
  • Ensuring service standards are consistently upheld
  • Driving reservations, promotions, and membership sales
  • Managing client concerns with professionalism and confidence
  • Supporting occupancy and revenue optimization
  • Maintaining lobby safety and presentation
  • You will work closely with the
  • General Manager and leadership team to ensure strong service execution and sales performance.

What You'll Do

  • Leadership & Oversight
  • Lead front desk operations during your shift
  • Train and mentor new Hosts
  • Reinforce service, sales, and documentation standards
  • Monitor reservation accuracy and revenue opportunities
  • Step in to resolve escalated client concerns
  • Hold the team accountable to promotions and membership initiatives

Sales & Client Growth

  • Conduct tours for prospective clients
  • Confidently explain daycare, boarding, grooming, and training services
  • Promote packages, add-on services, and seasonal promotions
  • Drive membership sign-ups and rebooking
  • Support occupancy goals during peak and non-peak periods
  • Identify upsell opportunities that genuinely benefit pets and pet parents
  • This role requires someone who is comfortable discussing pricing, explaining value, and asking for the sale in a professional and service-focused way.

Client Experience

  • Oversee check-in and check-out processes
  • Answer calls, emails, and voicemails promptly
  • Manage waitlists during peak seasons and maximize room utilization
  • Maintain relationships with high-value clients

Operational Excellence

  • Manage and reconcile transactions
  • Monitor inventory for retail and lobby supplies
  • Ensure accurate client and pet records
  • Maintain organized and hazard-free common areas
  • Coordinate closely with pet care, grooming, and leadership teams

What We're Looking For

We are seeking someone who is:

  • Experienced in supervising or leading a team (1+ year preferred)
  • Comfortable with sales conversations and membership promotion
  • Confident giving tours and explaining service value
  • Strong in customer service and conflict resolution
  • Detail-oriented and organized
  • Professional in both written and verbal communication
  • Reliable - especially on weekends and holidays

You must be able to:

  • Work weekends and holidays
  • Lift up to 60 lbs
  • Stand for extended periods
  • Handle dogs of all sizes safely
  • Maintain composure in high-traffic environments
  • Animal experience is plus but not required.

Benefits & Perks

  • Health, Dental & Vision
  • Insurance
  • Employee Pet Care Discounts
  • Tips
  • Growth opportunities within NVA

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

At The Barkley, we employ responsible, devoted, and detail-oriented animal care professionals who perform their jobs superbly in an interesting, challenging, fulfilling, and enjoyable working environment. Our dedicated team leads the pack in providing personalized care to meet the needs of every unique furry guest.

Education:no requirementsEmployment Type: FULL_TIME

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