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Customer Service Representative Hotel Jobs (NOW HIRING)

Avflight

Customer Service Representative

Columbus, MS · On-site

$15.75 - $21.25/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... catering, hotel accommodations, ground transportation, etc. • Resolve customer requests ...

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Customer Service Representative Hotel information

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How much do customer service representative hotel jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service representative hotel in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Hotel vs Front Desk Agent?

AspectCustomer Service Representative HotelFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; hospitality/customer service experience
Work EnvironmentHotel customer service, call centers, reservationsFront desk, guest check-in/out, concierge services
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, resorts
Common Search & ComparisonCustomer Service Representative Hotel vs Front Desk Agent

Both roles focus on guest interaction and customer service within the hospitality industry. While a Customer Service Representative Hotel may handle reservations and inquiries remotely or over the phone, a Front Desk Agent primarily manages guest check-in/out and on-site guest services. Both positions require strong communication skills and hospitality knowledge, but the Front Desk Agent role is more guest-facing and operational on-site.

What is the role of a customer service representative in a hotel?

A hotel customer service representative handles guest inquiries, reservations, check-ins, and check-outs, ensuring a positive guest experience. They communicate effectively, resolve issues promptly, and often use hotel management software to assist guests and manage bookings.

What cities are hiring for Customer Service Representative Hotel jobs?

Cities with the most Customer Service Representative Hotel job openings:

What states have the most Customer Service Representative Hotel jobs?

States with the most job openings for Customer Service Representative Hotel jobs include:

What are popular job titles related to Customer Service Representative Hotel jobs?

For Customer Service Representative Hotel jobs, the most frequently searched job titles are:

Customer Service Representative Hotel jobs near you

Remote Customer Service Representative - Hotel Bookings

Remote

Destination Knot
See more jobs at Destination Knotexternal

$45K - $75K/yr

Other

Re-posted 21 days ago

Job description

Job Title: Remote Customer Service Representative - Hotel Bookings
Location: Remote | United States
Schedule: Flexible (Part-Time or Full-Time)
About the Role:
We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.
Responsibilities:
• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings
Qualifications:
• Strong communication and customer service skills
• Ability to work independently in a remote setting
• Basic computer proficiency
• Interest in travel and hospitality
What We Offer:
• Remote work with flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Performance-based earning potential
• Travel-related perks and discounts
$45,000 - $75,000 a year
Apply today to start your journey in the travel industry.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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