ZipRecruiter

Log In

1

Customer Service Representative Hotel Jobs in Decatur, GA

Schulte

Guest Service Representative- Hotel Colee

Atlanta, GA · On-site

$13 - $15.75/hr

Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest ... In-depth knowledge of hotel Front Desk operations * Minimum of High School education Knowledge ...

U-Haul

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Forest Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Forest Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Stone Mountain, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Decatur, GA · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Marietta, GA · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Conyers, GA · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Riverdale, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

next page

Showing results 1-20

All JobsCustomer Service Representative Hotel JobsCustomer Service Representative Hotel Jobs in Decatur, GA

Customer Service Representative Hotel information

See Decatur, GA salary details

$9

$18

$26

How much do customer service representative hotel jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service representative hotel in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Hotel vs Front Desk Agent?

AspectCustomer Service Representative HotelFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; hospitality/customer service experience
Work EnvironmentHotel customer service, call centers, reservationsFront desk, guest check-in/out, concierge services
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, resorts
Common Search & ComparisonCustomer Service Representative Hotel vs Front Desk Agent

Both roles focus on guest interaction and customer service within the hospitality industry. While a Customer Service Representative Hotel may handle reservations and inquiries remotely or over the phone, a Front Desk Agent primarily manages guest check-in/out and on-site guest services. Both positions require strong communication skills and hospitality knowledge, but the Front Desk Agent role is more guest-facing and operational on-site.

What is the role of a customer service representative in a hotel?

A hotel customer service representative handles guest inquiries, reservations, check-ins, and check-outs, ensuring a positive guest experience. They communicate effectively, resolve issues promptly, and often use hotel management software to assist guests and manage bookings.

What cities near Decatur, GA are hiring for Customer Service Representative Hotel jobs?

Cities near Decatur, GA with the most Customer Service Representative Hotel job openings:

Customer Service Representative Hotel jobs near you

Guest Service Representative- Hotel Colee

Atlanta, GA • On-site

Schulte
Hospitality Services • 10K+ employees
Learn more about Schulteexternal

$13 - $15.75/hr

Other

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Guest Service Representative

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

Education and Experience

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

Knowledge, Skills and Abilities

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Schulte Hospitality Group is an Equal Opportunity Employer.

Schulte logo

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

Facebook

View All Schulte Jobs

Apply