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Customer Service Representative Hotel Jobs (NOW HIRING)

Avflight

Customer Service Representative

Monroe, LA · On-site

$15.50 - $21/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... catering, hotel accommodations, ground transportation, etc. • Resolve customer requests ...

Avflight

Customer Service Representative

Middletown, PA · On-site

$15.50 - $21/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... catering, hotel accommodations, ground transportation, etc. • Resolve customer requests ...

U-Haul

Customer Service Representative

Charleston, SC · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Kankakee, IL · On-site

$15 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Duboistown, PA · On-site

$14.50 - $19.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Sioux Falls, SD · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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Customer Service Representative Hotel information

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How much do customer service representative hotel jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service representative hotel in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Hotel vs Front Desk Agent?

AspectCustomer Service Representative HotelFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; hospitality/customer service experience
Work EnvironmentHotel customer service, call centers, reservationsFront desk, guest check-in/out, concierge services
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, resorts
Common Search & ComparisonCustomer Service Representative Hotel vs Front Desk Agent

Both roles focus on guest interaction and customer service within the hospitality industry. While a Customer Service Representative Hotel may handle reservations and inquiries remotely or over the phone, a Front Desk Agent primarily manages guest check-in/out and on-site guest services. Both positions require strong communication skills and hospitality knowledge, but the Front Desk Agent role is more guest-facing and operational on-site.

What is the role of a customer service representative in a hotel?

A hotel customer service representative handles guest inquiries, reservations, check-ins, and check-outs, ensuring a positive guest experience. They communicate effectively, resolve issues promptly, and often use hotel management software to assist guests and manage bookings.

What cities are hiring for Customer Service Representative Hotel jobs?

Cities with the most Customer Service Representative Hotel job openings:

What states have the most Customer Service Representative Hotel jobs?

States with the most job openings for Customer Service Representative Hotel jobs include:

What are popular job titles related to Customer Service Representative Hotel jobs?

For Customer Service Representative Hotel jobs, the most frequently searched job titles are:

Customer Service Representative Hotel jobs near you

Customer Service Representative

Monroe, LA • On-site

Avflight
Aviation • 51 - 200 employees
Learn more about Avflightexternal

$15.50 - $21/hr

Other

Re-posted 11 days ago

Avflight rating

3.7

Company rating: 3.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.
Duties:
• Provide superior customer service to crew members and passengers
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Resolve customer requests, questions and complaints regarding Avflight' s services or products
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
• Perform other duties as assigned
Qualifications:
• High school diploma or GED
• Must be 18 years or older
• Hotel/hospitality/customer service experience a plus
• Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
• Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching
• Must pass background check, pre-employment drug test and obtain security clearance
• Must have valid Driver's license
Competency/Behavioral Requirements:
• Must be available for holidays and weekends if needed
• Experience in aviation is a plus
• Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations
• Must have the ability to multitask; excellent communication and organizational skills.
• Be pleasant with others on the job and display a good-natured, cooperative attitude
EEO/AA

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