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Customer Service Southwest Airlines Jobs in Rio Rancho, NM

Envoy Air Inc.

Supervisor, Airport Services

Albuquerque, NM · On-site

$16 - $22.25/hr

Investigates and resolves customer service issues as well as operation issues * Participates on ... Previous work experience in an airline or airport capacity such as all operational phases of an ...

Envoy Air Inc.

Supervisor, Airport Services

Albuquerque, NM · On-site

$16 - $22.25/hr

Investigates and resolves customer service issues as well as operation issues * Participates on ... Previous work experience in an airline or airport capacity such as all operational phases of an ...

KurzSolutions

Family Medicine Physician

Albuquerque, NM · On-site

Airlines servicing this location are: Advanced Air, JetBlue, Alaska, Southwest, American Airlines, Spirit, Boutique Air, United Airlines, and Delta Airlines. Visit their website to book your tickets ...

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Customer Service Southwest Airlines information

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How much do customer service southwest airlines jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service southwest airlines in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service Southwest Airlines?

A Customer Service job at Southwest Airlines involves assisting passengers with reservations, inquiries, and travel-related concerns. Employees provide friendly and efficient service through phone, online, or in-person interactions at airports. Responsibilities may include handling check-ins, baggage concerns, and resolving customer issues while ensuring a positive travel experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What does a customer service Southwest Airlines agent do?

A typical day for a Southwest Airlines Customer Service agent includes assisting passengers with check-in, answering questions about flights and baggage, resolving ticketing issues, and helping manage boarding procedures. The work environment is fast-paced and team-oriented, requiring collaboration with gate agents, flight crews, and operations staff. Agents frequently rotate between different posts, providing a dynamic and engaging workplace. Customer interactions are at the heart of this role, making every day different and rewarding as you help travelers have a smooth and friendly experience.

What skills and qualifications are needed for a customer service Southwest Airlines position?

To thrive as a Customer Service agent at Southwest Airlines, you need strong communication abilities, problem-solving skills, knowledge of airline policies, and at least a high school diploma or equivalent. Familiarity with reservation systems like SABRE or Amadeus and proficiency in Microsoft Office are often required. Exceptional interpersonal skills, patience, and a positive attitude set top performers apart in this customer-facing role. These competencies ensure efficient service, customer satisfaction, and smooth operation in a dynamic travel environment.

How to get a customer service job with Southwest Airlines?

To get a customer service job with Southwest Airlines, applicants should review current openings on the company's careers website, ensure they meet the minimum requirements such as excellent communication skills and a customer-focused attitude, and submit a complete application. Prior experience in customer service and the ability to work flexible hours are often preferred. Preparing for interviews and demonstrating knowledge of airline policies can improve chances of hiring.

What are popular job titles related to Customer Service Southwest Airlines jobs in Rio Rancho, NM?

For Customer Service Southwest Airlines jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Customer Service Southwest Airlines jobs in Rio Rancho, NM look for?

The top searched job categories for Customer Service Southwest Airlines jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Customer Service Southwest Airlines jobs?

Cities near Rio Rancho, NM with the most Customer Service Southwest Airlines job openings:

Customer Service Southwest Airlines jobs near you
Infographic showing various Customer Service Southwest Airlines job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Airport Agent - Ramp and Customer Service

Santa Fe, NM • On-site

Envoy Air Inc.
Aviation • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

People enjoy working here

Recommended by students

Learn more about Envoy Air Inc.external

$15.77/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Overview
Come and work for Envoy Air, an American Airlines Group Company, at Santa Fe Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: _$15.77___
Responsibilities
What's in it for you?
  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Both full-time and part-time positions available.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!
  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
  • No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
  • Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
  • No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
  • Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
  • Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Qualifications
Requirements:
  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
  • Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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