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Customer Service Software Support Jobs in Atlanta, GA

Domino's Franchise

Customer Service Rep

Snellville, GA · On-site

$13.75 - $18.75/hr

As a key member of our customer support team, you'll be the first point of contact for our valued ... Experience with customer service software (CRM) preferred * Previous customer service experience ...

HighGrove

Customer Service Clerical Support

Austell, GA · On-site

$15 - $18/hr

Join our dynamic team as a full-time Customer Service Clerical Support. We are a fast-paced company that values efficiency, accuracy, and initiative. The successful candidate will have a minimum of ...

Pestban

Customer Service Representative

Woodstock, GA · On-site

$16 - $18/hr

Use software system to research, route and process calls successfully. * Respond to customer inquiries, answer questions, organize and schedule service appointments. * Resolve service problems by ...

Domino's Pizza

Customer Service Rep (4126)

Snellville, GA

$14.50 - $19.75/hr

As a key member of our customer support team, you'll be the first point of contact for our valued ... Experience with customer service software (CRM) preferred * Previous customer service experience ...

Domino's

Customer Service Rep (4126)

Snellville, GA · On-site

$14.50 - $19.75/hr

As a key member of our customer support team, you'll be the first point of contact for our valued ... Experience with customer service software (CRM) preferred * Previous customer service experience ...

Glytec

Technical Support Specialist

Atlanta, GA · On-site +1

Provide technical support for customers across software customizations, reports, data migrations ... Excellent communication and customer service skills * Associate's or Bachelor's degree in Computer ...

Trash Taxi Of Georgia Llc

Customer Service

Acworth, GA · On-site

$13.75 - $18.75/hr

... support the team by providing service information to customers, reporting service issues for ... Experience with solid waste hauling software * Bi-lingual (Spanish) Compensation: * Competitive ...

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Showing results 21-40

All JobsCustomer Service Software Support JobsCustomer Service Software Support Jobs in Atlanta, GA

Customer Service Software Support information

See Atlanta, GA salary details

$11

$18

$27

How much do customer service software support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service software support in Atlanta, GA is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.10 per hour, depending on experience, location, and employer.

What is customer service software support?

Customer Service Software Support refers to professionals who assist users with technical issues, troubleshooting, and questions related to customer service software platforms. Their role typically includes resolving software glitches, guiding users through feature usage, and ensuring the software functions smoothly for customer service teams. They act as a bridge between the software provider and users, offering solutions and best practices to maximize the software’s effectiveness. This support can be provided via phone, email, chat, or other communication channels.

What are the key skills and qualifications needed to thrive as a customer service software support specialist?

To thrive as a Customer Service Software Support Specialist, you need strong problem-solving abilities, technical aptitude with software applications, and typically a background in IT or customer support. Familiarity with ticketing systems (like Zendesk or Freshdesk), remote troubleshooting tools, and sometimes certifications such as CompTIA A+ are valuable. Outstanding communication, patience, and active listening skills help you connect with users and resolve their issues efficiently. These skills ensure effective technical assistance, high customer satisfaction, and quick resolution of software-related problems.

What are some common challenges faced by customer service software support specialists, and how can they effectively overcome them?

Customer Service Software Support specialists often encounter challenges such as handling complex technical issues, managing high volumes of support tickets, and communicating technical information to non-technical users. To overcome these challenges, it's important to develop strong problem-solving skills, practice patience, and utilize knowledge bases or internal documentation. Collaborating closely with development teams can also help in resolving escalated issues more efficiently, while ongoing training ensures familiarity with product updates.

What is the difference between Customer Service Software Support vs Customer Support Specialist?

AspectCustomer Service Software SupportCustomer Support Specialist
CredentialsTypically requires technical certifications or knowledge of support softwareUsually needs customer service or communication skills, sometimes certifications in customer support
Work EnvironmentPrimarily technical, working with support tools and softwareCustomer-facing, handling inquiries via phone, email, or chat
Employer & IndustryTech companies, SaaS providers, software vendorsRetail, telecom, e-commerce, and various service industries
Search & Comparison IntentUnderstanding technical support roles for support softwareCustomer service roles focused on client interaction

Customer Service Software Support focuses on technical assistance related to support tools, while Customer Support Specialists handle direct customer interactions. Both roles require strong communication skills, but the former emphasizes technical knowledge, and the latter emphasizes customer service experience.

What are popular job titles related to Customer Service Software Support jobs in Atlanta, GA?

For Customer Service Software Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Software Support jobs in Atlanta, GA look for?

The top searched job categories for Customer Service Software Support jobs in Atlanta, GA are:

Customer Service Software Support jobs near you
Infographic showing various Customer Service Software Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $38,395 per year, or $18.5 per hour.

Customer Service Rep

Domino's Franchise

Snellville, GA • On-site

$13.75 - $18.75/hr

Other

Posted 6 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,931 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

We're looking for a friendly and empathetic Customer Service Representative to join our team in Snellville, United States. As a key member of our customer support team, you'll be the first point of contact for our valued customers, providing exceptional service and support.

  • Answer incoming customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve customer issues and complaints with patience and empathy
  • Process orders, refunds, and exchanges accurately and efficiently
  • Maintain up-to-date knowledge of products, services, and company policies
  • Collaborate with other departments to ensure customer satisfaction
  • Document customer interactions and update customer records in our CRM system
  • Identify and escalate complex issues to appropriate team members or management
  • Provide feedback and suggestions for improving customer service processes
  • Meet or exceed performance metrics and quality standards

Qualifications:
Qualifications

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Active listening skills and the ability to empathize with customers
  • Patience and the ability to remain calm in challenging situations
  • Efficient time management and multitasking capabilities
  • Proficiency in basic computer skills, including typing and data entry
  • Experience with customer service software (CRM) preferred
  • Previous customer service experience preferred
  • High school diploma or equivalent
  • Ability to work flexible hours, including weekends and holidays, as needed

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Standing

· Most tasks are performed from a standing position

Walking

· For short distances for short durations

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

· Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

· Trays may also be pulled

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station

· Toe room is present, but workers are unable to flex their knees while standing at this station

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

· Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

· Performed occasionally to stock shelves and to clean low areas

Reaching

· Reaching is performed continuously; up, down and forward

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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