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Customer Service Sales Associate Jobs in Quebec (NOW HIRING)

The Home Depot Canada

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge ...

New

The Home Depot Canada

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge ...

The Home Depot Canada

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge ...

Walmart

CA$18.75/hr

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... Sales Tax and Records Keeps sales tax-exempt records accurate and up to date by following Company ...

ABB

Main stakeholders are our installed base customers across the region. You will be mainly ... Generating service sales leads and developing new market opportunities by utilizing market trend ...

DRB Homes

The Sales Associate is classified as a training position leading to a Community Sales Consultant ... Strong interpersonal skills, customer service driven * Displays a friendly, enthusiastic ...

Rejuvenation

Sales Assoc

Brossard, QC · On-site

About the Role As a Sales Associate you provide customers with a unique shopping experience by ... Provide sincere, friendly and energetic customer service by exemplifying World-Class service ...

Ardene

Sales Associate

Saint-eustache, QC · On-site

The Role The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store's cleanliness and appearance. Responsibilities Include:

Ardene

The Role The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store's cleanliness and appearance. Responsibilities Include:

Taurus

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ... Driving reservations, promotions, and membership sales * Managing client concerns with ...

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All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Quebec

Customer Service Sales Associate information

See Quebec salary details

$8

$16

$24

How much do customer service sales associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service sales associate in Quebec is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

Is remote customer service sales associate a stressful job?

A remote customer service sales associate role can be stressful due to high call volumes, meeting sales targets, and handling customer complaints. However, stress levels vary depending on individual skills, workload, and support systems in place. Good communication skills and time management can help manage job-related stress.

What are the most commonly searched types of Customer Service Sales jobs in Quebec?

The most popular types of Customer Service Sales jobs in Quebec are:

What are popular job titles related to Customer Service Sales Associate jobs in Quebec?

For Customer Service Sales Associate jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Customer Service Sales Associate jobs in Quebec look for?

The top searched job categories for Customer Service Sales Associate jobs in Quebec are:

What cities in Quebec are hiring for Customer Service Sales Associate jobs?

Cities in Quebec with the most Customer Service Sales Associate job openings:

Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,650 per year, or $16.7 per hour.

Associé(e) quincaillerie, temps plein

The Home Depot Canada

Montreal, QC • On-site

Other

Re-posted 17 days ago

Job description

Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.


Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them


Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean


Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services


Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures


Competencies:

  • Communicates Effectively
  • Customer Focus


Skills:

  • Interpersonal Skills


Direct Manager/Direct Reports:

  • Department Supervisor


Travel Requirements:

  • No travel requirements


Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items


Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes


Minimum Education:

  • High School Diploma or equivalent


Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset


Minimum Leadership Experience:

  • NA


Certifications:

  • NA


Other Requirements/Assets:

  • NA
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