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Customer Service Role Jobs (NOW HIRING)

Customer Service

Rochester, NY ยท On-site

$20 - $25/hr

The Customer Service role is vital in ensuring exceptional support to customers through effective communication, accurate order processing, and thorough product knowledge. This individual contributor ...

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Customer Service

Traverse City, MI ยท On-site

$14 - $17/hr

The Customer Service role at Grand Traverse Pie Company is crucial as the face of our establishment, welcoming guests warmly and ensuring they enjoy a seamless dining experience. You will interact ...

Customer Care Agent

Pembroke, GA ยท On-site

$14 - $18.75/hr

In this role, you will be responsible for handling customer inquiries, providing accurate ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...

Customer Care Agent

Midway, GA ยท On-site

$14.25 - $19/hr

In this role, you will be responsible for handling customer inquiries, providing accurate ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...

Customer Service Specialist

Austin, TX ยท On-site

$16 - $27/hr

The ideal candidate will play a crucial role in ensuring our customers receive exceptional service and support. As a Customer Service Specialist, you will be the primary point of contact for ...

Customer Service

Salem, NH ยท On-site

$20 - $40/hr

Service Partners Job Opportunity Are you looking for a career with an industry leader that drives ... Your Responsibilities In this role, you will serve as the key customer contact for our branch ...

Customer Service

Manhattan, NY ยท On-site

$17.75 - $24/hr

As a Customer Service Associate, you will be the primary point of contact for our customers ... Your role is crucial in ensuring customer satisfaction and fostering long-term relationships. Key ...

Customer Service

Manhattan, NY ยท On-site

$49K - $62K/yr

As a Customer Service Associate, you will be the primary point of contact for our customers ... Your role is crucial in ensuring customer satisfaction and fostering long-term relationships. Key ...

In this role, you will be the primary point of contact for our valued customers, ensuring they ... Provide detailed product and service information to customers. * Maintain accurate records of ...

Customer Service Agent

Raleigh, NC ยท On-site

$15 - $20.25/hr

In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your primary focus will be to assist customers with inquiries, resolve issues ...

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

AND * One year of experience in a call center, customer service role, or related field; OR * An equivalent combination of education and relevant experience sufficient to successfully perform the ...

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Customer Service Role information

See salary details

$9

$18

$26

How much do customer service role jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service role in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Role vs Customer Support Specialist?

AspectCustomer Service RoleCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceSimilar credentials; technical knowledge may be required for product-specific support
Work EnvironmentRetail stores, call centers, online supportTechnical support centers, online chat, phone support
Employer & Industry UsageRetail, hospitality, telecom, e-commerceTech companies, software firms, electronics
Common Search & Comparison IntentCustomer Service Role vs Customer Support Specialist

Customer Service Roles focus on general customer interactions, addressing inquiries, and resolving issues across various industries. Customer Support Specialists often handle technical or product-specific issues, requiring more specialized knowledge. Both roles involve assisting customers but differ in technical complexity and work environment.

What are some customer service roles?

Customer service roles include positions such as customer service representative, call center agent, support specialist, and client service associate. These roles typically require strong communication skills, problem-solving abilities, and proficiency with customer management tools like CRM software. They often involve interacting with customers via phone, email, or chat to resolve issues and provide information.

What is a customer service role?

A customer service role involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. The goal is to ensure customer satisfaction and maintain positive relationships.

What is a job description for customer service role?

A customer service role involves assisting customers by answering questions, resolving issues, and providing information about products or services. It requires strong communication skills, patience, and familiarity with customer management tools or software. The position often involves working in a fast-paced environment and may require specific training or certifications.

What cities are hiring for Customer Service Role jobs?

Cities with the most Customer Service Role job openings:

What states have the most Customer Service Role jobs?

States with the most job openings for Customer Service Role jobs include:

What are popular job titles related to Customer Service Role jobs?

For Customer Service Role jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Role job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service

Rochester, NY โ€ข On-site

$20 - $25/hr

Full-time

PTO

Posted 27 days ago


Job description

The Customer Service role is vital in ensuring exceptional support to customers through effective communication, accurate order processing, and thorough product knowledge. This individual contributor position operates under direct management and primarily works regular day shifts using basic helpdesk tools. Beyond handling customer inquiries, the role also involves collaboration across departments to enhance service delivery.

Responsibilities

  • Provide timely and effective customer support
  • Process customer orders accurately and efficiently
  • Maintain clear and professional communication with customers
  • Perform data entry tasks related to customer interactions and orders
  • Develop and maintain thorough product knowledge
  • Collaborate with other departments to resolve issues and improve service

Preferred Qualifications

  • 1+ years experience in customer service
  • High school diploma or equivalent
  • Strong communication skills
  • Effective problem solving abilities
  • Conflict resolution experience
  • Excellent time management
  • Ability to multitask efficiently
  • Active listening skills