1

Customer Service Representative Jobs in Ripley, TN

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

Customer Service Rep

Arlington, TN · On-site

$14.25 - $19.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

CSR, Specialty Pharmacy

Arlington, TN · On-site

$14.25 - $19.25/hr

Customer Service Representative Provides customer service responsibilities for Restore RX operations. The successful candidate is an individual capable of maintaining a positive, professional ...

Showing results 21-40

Customer Service Representative information

See Ripley, TN salary details

$8

$16

$23

How much do customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service representative in Ripley, TN is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
What are the most commonly searched types of Customer Service Representative jobs in Ripley, TN? The most popular types of Customer Service Representative jobs in Ripley, TN are:
What cities near Ripley, TN are hiring for Customer Service Representative jobs? Cities near Ripley, TN with the most Customer Service Representative job openings:
Infographic showing various Customer Service Representative job openings in Ripley, TN as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,373 per year, or $16.5 per hour.

Customer Service Representative

Aire Serv

Atoka, TN • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Aire Serv rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

222nd of 278 rated repair and maintenance companies


Job description

Join Complete Home Services for More Than Just a Job!

Complete Home Services is a growing home services company that supports trusted residential service brands across multiple locations. Our team is focused on providing excellent customer experiences, supporting our employees, and creating a workplace where people can grow, contribute, and feel valued. Some of our brands are Aire Serv, Mr. Electric, Glass Doctor, and Molly Maid!

At CHS, we live our Code of Values by showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with ENTHUSIASM, and HAVING FUN IN THE PROCESS!

At CHS, we value and celebrate our team members every step of the way. If you thrive in an environment that appreciates your hard work and believes in making every day special, you've found the right place!


Why Choose Us:

Appreciation Matters: We believe in saying thank you for your hard work and dedication.

Celebrating Milestones: Birthdays, work anniversaries, or just because, celebrations are part of our culture.

Supportive Culture: Work is not just about the job. It is about being part of a supportive, rewarding team that values the people behind the work.

Apply now and experience the difference at Complete Home Services!


Job Description:

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer experience. You'll play a key role in building customer relationships and upholding our company's values of Servant Heart, Grit, Winning, Vision, and Consistency.

You will work closely with other departments to ensure customer inquiries are resolved promptly and accurately.


Duties and Responsibilities:

  • Receive incoming calls in a professional, timely, and courteous manner.
  • Perform marketing and sales functions to sell additional work and earn business.
  • Complete work orders, return customer calls, and respond to customer concerns or complaints.
  • Schedule service appointments accurately and efficiently.
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Work closely with other departments to support customer needs.
  • Perform other duties as needed, which may include cross-training in related positions.


Preferred Job Requirements for a Call Center Representative:

  • Minimum of two years of administrative experience.
  • Strong written and verbal communication skills.
  • Detail-oriented with strong data entry skills.
  • Positive attitude.
  • Team player who can also work independently.
  • General computer knowledge, including Microsoft Office.
  • Typing skills are a plus.


Pay Range:

$17 to $19 per hour, depending on experience.


Perks and Benefits:

  • Weekly Pay: Your hard work deserves consistent recognition.
  • Comprehensive Insurance: Health, dental, and vision plans are available.
  • Financial Planning: Enjoy a 401K with company matching for your future.
  • Time to Unwind: Take advantage of over 100 hours of paid vacation and holidays to recharge.
  • On-the-Job Essentials: Receive paid uniforms and needed technology.
  • Fuel for Success: Company-paid breakfast and lunch are a regular treat.
  • Life Beyond Work: Join us on company reward trips, from hunting and fishing to thrilling races and more!


We know we presented a lot to you here, and that's because we're looking to hire only the best. If that's you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.


What Aire Serv employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom