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Entry Level Customer Service Representative Jobs in Ripley, TN

VERITAS HHS

Customer Service Representative

Dyersburg, TN · On-site

$13.75/hr

Customer Service Representative Veritas-HHS is seeking a Customer Service Representative position to support the 20th Judicial District Child Support Services of Tennessee office in Nashville, TN but ...

McNail Insurance Agency, Inc.

Be Seen First

Customer Service Representative

Bells, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

PetSuites

Customer Service Representative

Arlington, TN · On-site

$14.25 - $19.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

Mosquito Joe

Customer Service Representative

Atoka, TN · On-site

$10 - $14/hr

Customer Service Representative Mosquito Joe is a fast-growing, locally owned business and we're looking for an Office Assistant to join our team. If you're an organized, motivated self-starter ...

Mosquito Joe

Customer Service Representative

Atoka, TN · On-site

$10 - $14/hr

Customer Service Representative Mosquito Joe is a fast-growing, locally owned business and we're looking for an Office Assistant to join our team. If you're an organized, motivated self-starter ...

PetSuites

Customer Service Representative

Arlington, TN

$11.50 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Arlington, TN

$11.50 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

ATC Fitness

Customer Service Representative

Arlington, TN · On-site

$14.25 - $19.25/hr

We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for ...

ATC Fitness

Customer Service Representative

Brighton, TN · On-site

$14.75 - $20/hr

We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for ...

BestCare@Home

Customer Service Rep (CSR)

Arlington, TN · On-site

$14.25 - $19.25/hr

Input customer data into Service Titan accurately. * Correctly schedule jobs within ServiceTitan. * Display empathy and a sense of urgency. * Outbound call to schedule routine maintenance visits ...

Aire Serv

Customer Service Representative

Atoka, TN

$17 - $19/hr

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

Aire Serv

Customer Service Representative

Atoka, TN · On-site

$17 - $19/hr

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

Aire Serv

Customer Service Representative

Atoka, TN · On-site

$17 - $19/hr

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Ripley, TN

Entry Level Customer Service Representative information

See Ripley, TN salary details

$8

$16

$23

How much do entry level customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level customer service representative in Ripley, TN is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Ripley, TN?

The most popular types of Customer Service Representative jobs in Ripley, TN are:

What cities near Ripley, TN are hiring for Entry Level Customer Service Representative jobs?

Cities near Ripley, TN with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Ripley, TN as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,373 per year, or $16.5 per hour.

Customer Service Representative

VERITAS HHS

Dyersburg, TN • On-site

$13.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Customer Service Representative

Veritas-HHS is seeking a Customer Service Representative position to support the 20th Judicial District Child Support Services of Tennessee office in Nashville, TN but will be housed in the Dyersburg, TN office.

Job type: Full-time/In-person

Starting pay: $13.75/hour

Schedule: Monday through Friday, 8am to 5pm

About the Company

Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.

Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.

Mission – Do socially useful work, have fun, and prosper

Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.

Benefits we offer:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • STD, LTD
  • Life Insurance
  • Employee Assistance Program
  • Telehealth Services
  • Paid Time Off
  • Volunteer Time Off
  • On Demand Pay
  • Nectar Rewards

About the Position

The Customer Service Representative provides customer services to customers and stakeholders who contact the office by phone. The Customer Service Representative is expected to work effectively with a wide range of customers from diverse communities. This position is the first line of customer service for customers who call the office. The Customer Service Representative utilizes a variety of computer programs including the State child support system and the office imaging solution. Flexibility, exceptional communication skills and commitment to process improvement are key for the position. The position reports to the Team Leader.

Primary Responsibilities

  • Responds to a high volume of inquiries from child support customers by using available resources.
  • Identifies and assists in finding solutions to any problems the child support customer may have.
  • Refers cases to the Child Support Case Manager for action, as appropriate.
  • Verifies existing case data on the automated system to ensure correct case processing.
  • Conducts outbound telephone calls as assigned.
  • Explains action or non-action regarding a customer's case.
  • Uses established customer service practices to resolve complaints.
  • Educates and directs the customer to available programs, services and resources that promote self-sufficiency.
  • Documents all inquiries and responses according to defined procedures.
  • Contributes to the Office's productivity goals and completes appropriate follow-up work as needed.
  • Performs other duties of similar nature or level as required

Requirements

  • High school graduate or equivalent combined with a minimum of one year experience in customer service including extensive public contact.
  • Experience with Microsoft Office products and operating a personal computer
  • A commitment to providing superior customer service, excellent communication skills, both verbally and in writing, and the ability to interact positively and objectively with clients from a wide range of cultural and socio-economic backgrounds are essential

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