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Contract Customer Service Representative Jobs in Ripley, TN

VERITAS HHS

Customer Service Representative

Dyersburg, TN · On-site

$13.75/hr

Customer Service Representative Veritas-HHS is seeking a Customer Service Representative position to support the 20th Judicial District Child Support Services of Tennessee office in Nashville, TN but ...

McNail Insurance Agency, Inc.

Be Seen First

Customer Service Representative

Bells, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

PetSuites

Customer Service Representative

Arlington, TN · On-site

$14.25 - $19.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

Mosquito Joe

Customer Service Representative

Atoka, TN · On-site

$10 - $14/hr

Customer Service Representative Mosquito Joe is a fast-growing, locally owned business and we're looking for an Office Assistant to join our team. If you're an organized, motivated self-starter ...

Mosquito Joe

Customer Service Representative

Atoka, TN · On-site

$10 - $14/hr

Customer Service Representative Mosquito Joe is a fast-growing, locally owned business and we're looking for an Office Assistant to join our team. If you're an organized, motivated self-starter ...

PetSuites

Customer Service Representative

Arlington, TN · On-site

$11.50 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Arlington, TN · On-site

$11.50 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

ATC Fitness

Customer Service Representative

Brighton, TN · On-site

$14.75 - $20/hr

We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for ...

ATC Fitness

Customer Service Representative

Arlington, TN · On-site

$14.25 - $19.25/hr

We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for ...

BestCare@Home

Customer Service Rep (CSR)

Arlington, TN · On-site

$14.25 - $19.25/hr

Input customer data into Service Titan accurately. * Correctly schedule jobs within ServiceTitan. * Display empathy and a sense of urgency. * Outbound call to schedule routine maintenance visits ...

Aire Serv

Customer Service Representative

Atoka, TN · On-site

$17 - $19/hr

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

Aire Serv

Customer Service Representative

Atoka, TN · On-site

$17 - $19/hr

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

Aire Serv

Customer Service Representative

Atoka, TN · On-site

$17 - $19/hr

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

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Showing results 1-20

All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in Ripley, TN

Contract Customer Service Representative information

See Ripley, TN salary details

$8

$16

$23

How much do contract customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for contract customer service representative in Ripley, TN is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

Can I work in a call center as a contract customer service representative without experience?

Contract customer service representatives often do not need prior experience, as many companies provide training on their systems and customer interaction protocols. Strong communication skills, a positive attitude, and basic computer knowledge are typically sufficient to start in this role, especially for entry-level positions. However, some employers may prefer candidates with previous customer service or call center experience.

How to get hired as a contract customer service representative?

To get hired as a contract customer service representative, candidates should have strong communication skills, prior customer service experience, and familiarity with CRM software. Applying through online job boards, tailoring resumes to highlight relevant skills, and demonstrating flexibility for remote or temporary work can improve chances of hiring. Some roles may require a background check or specific certifications depending on the employer.

What are the most commonly searched types of Customer Service Representative jobs in Ripley, TN?

The most popular types of Customer Service Representative jobs in Ripley, TN are:

What cities near Ripley, TN are hiring for Contract Customer Service Representative jobs?

Cities near Ripley, TN with the most Contract Customer Service Representative job openings:

Contract Customer Service Representative jobs near you
Infographic showing various Contract Customer Service Representative job openings in Ripley, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,373 per year, or $16.5 per hour.

Customer Service Representative

VERITAS HHS

Dyersburg, TN • On-site

$13.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Customer Service Representative

Veritas-HHS is seeking a Customer Service Representative position to support the 20th Judicial District Child Support Services of Tennessee office in Nashville, TN but will be housed in the Dyersburg, TN office.

Job type: Full-time/In-person

Starting pay: $13.75/hour

Schedule: Monday through Friday, 8am to 5pm

About the Company

Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.

Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.

Mission – Do socially useful work, have fun, and prosper

Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.

Benefits we offer:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • STD, LTD
  • Life Insurance
  • Employee Assistance Program
  • Telehealth Services
  • Paid Time Off
  • Volunteer Time Off
  • On Demand Pay
  • Nectar Rewards

About the Position

The Customer Service Representative provides customer services to customers and stakeholders who contact the office by phone. The Customer Service Representative is expected to work effectively with a wide range of customers from diverse communities. This position is the first line of customer service for customers who call the office. The Customer Service Representative utilizes a variety of computer programs including the State child support system and the office imaging solution. Flexibility, exceptional communication skills and commitment to process improvement are key for the position. The position reports to the Team Leader.

Primary Responsibilities

  • Responds to a high volume of inquiries from child support customers by using available resources.
  • Identifies and assists in finding solutions to any problems the child support customer may have.
  • Refers cases to the Child Support Case Manager for action, as appropriate.
  • Verifies existing case data on the automated system to ensure correct case processing.
  • Conducts outbound telephone calls as assigned.
  • Explains action or non-action regarding a customer's case.
  • Uses established customer service practices to resolve complaints.
  • Educates and directs the customer to available programs, services and resources that promote self-sufficiency.
  • Documents all inquiries and responses according to defined procedures.
  • Contributes to the Office's productivity goals and completes appropriate follow-up work as needed.
  • Performs other duties of similar nature or level as required

Requirements

  • High school graduate or equivalent combined with a minimum of one year experience in customer service including extensive public contact.
  • Experience with Microsoft Office products and operating a personal computer
  • A commitment to providing superior customer service, excellent communication skills, both verbally and in writing, and the ability to interact positively and objectively with clients from a wide range of cultural and socio-economic backgrounds are essential

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