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Contract Customer Service Representative Jobs in Ripley, TN

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Contract Customer Service Representative information

See Ripley, TN salary details

$8

$16

$23

How much do contract customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for contract customer service representative in Ripley, TN is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.
What are the most commonly searched types of Customer Service Representative jobs in Ripley, TN? The most popular types of Customer Service Representative jobs in Ripley, TN are:
What cities near Ripley, TN are hiring for Contract Customer Service Representative jobs? Cities near Ripley, TN with the most Contract Customer Service Representative job openings:
Infographic showing various Contract Customer Service Representative job openings in Ripley, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,373 per year, or $16.5 per hour.

Customer Service Representative (5326) - Osceola, AR

Domino's Pizza

Osceola, AR • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 28 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,928 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies


Job description

Company Description

Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!  

Domino's is growing and we are looking to add Customer Service Representatives to our team! 

Job Description

IMMEDIATE HIRE! Short or Long shifts - YOUR CHOICE!  

Flexible Scheduling! Part time and Full-time hours available - Work the shifts that work for you!  

JOB REQUIREMENTS:  

Must be 16 years of age or older. Must be able to pass a background check. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. The ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, make good judgements and decisions. 

WORK CONDITIONS 

Exposure to: 

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks 

  • Sudden changes in temperature in work area and while outside - In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas 

  • Fumes from food odors 

  • Exposure to cornmeal dust 

  • Compact work areas including walk-in cooler 

  • Hot surfaces/tools including oven reaching 500 degrees or higher 

  • Sharp edges and moving mechanical parts 

PHYSICAL DUTIES & REQUIREMENTS 

Including but not limited to:  

Lifting 

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. 

Climbing 

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.  

Stooping/Bending 

Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching and bending peformed occasionally to stock shelves and clean low areas. 

Reaching  

Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. 

Hand Tasks 

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the pizza cutter and pizza peel, and pizza boxes.  

Sensing 

Talking and hearing on telephone. Depth perception as well as Near and mid-range vision required for most in-store tasks. Ability to differentiate between hot and cold surfaces. Far and night vision required for driving 

What makes driving for Domino's different than our competition? 

OPPORTUNITY! Our Customer Service Representatives have the opportunity to work a schedule that works with their lives with flexible full-time and part-time shifts. Domino's also offers a variety of promotional opportunities such as Shift Lead, Assistant Manager, General Manager and beyond! In fact, 90% of Domino's franchise owners started out as delivery drivers for Domino's!  

DIVERSITY 

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential 

Ready to join our team? Submit your application today! 

Additional Information

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.


What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US