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Contract Customer Service Representative Jobs in Ripley, TN

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer ...

Customer Service Rep

Arlington, TN · On-site

$14.25 - $19.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

CSR, Specialty Pharmacy

Arlington, TN · On-site

$14.25 - $19.25/hr

Customer Service Representative Provides customer service responsibilities for Restore RX operations. The successful candidate is an individual capable of maintaining a positive, professional ...

Showing results 21-40

Contract Customer Service Representative information

See Ripley, TN salary details

$8

$16

$23

How much do contract customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for contract customer service representative in Ripley, TN is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.
What are the most commonly searched types of Customer Service Representative jobs in Ripley, TN? The most popular types of Customer Service Representative jobs in Ripley, TN are:
What cities near Ripley, TN are hiring for Contract Customer Service Representative jobs? Cities near Ripley, TN with the most Contract Customer Service Representative job openings:
Infographic showing various Contract Customer Service Representative job openings in Ripley, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,373 per year, or $16.5 per hour.

Customer Service Representative

Aire Serv

Atoka, TN • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Aire Serv rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

220th of 278 rated repair and maintenance companies


Job description

Join Complete Home Services for More Than Just a Job!

Complete Home Services is a growing home services company that supports trusted residential service brands across multiple locations. Our team is focused on providing excellent customer experiences, supporting our employees, and creating a workplace where people can grow, contribute, and feel valued. Some of our brands are Aire Serv, Mr. Electric, Glass Doctor, and Molly Maid!

At CHS, we live our Code of Values by showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with ENTHUSIASM, and HAVING FUN IN THE PROCESS!

At CHS, we value and celebrate our team members every step of the way. If you thrive in an environment that appreciates your hard work and believes in making every day special, you've found the right place!


Why Choose Us:

Appreciation Matters: We believe in saying thank you for your hard work and dedication.

Celebrating Milestones: Birthdays, work anniversaries, or just because, celebrations are part of our culture.

Supportive Culture: Work is not just about the job. It is about being part of a supportive, rewarding team that values the people behind the work.

Apply now and experience the difference at Complete Home Services!


Job Description:

As a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer experience. You'll play a key role in building customer relationships and upholding our company's values of Servant Heart, Grit, Winning, Vision, and Consistency.

You will work closely with other departments to ensure customer inquiries are resolved promptly and accurately.


Duties and Responsibilities:

  • Receive incoming calls in a professional, timely, and courteous manner.
  • Perform marketing and sales functions to sell additional work and earn business.
  • Complete work orders, return customer calls, and respond to customer concerns or complaints.
  • Schedule service appointments accurately and efficiently.
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Work closely with other departments to support customer needs.
  • Perform other duties as needed, which may include cross-training in related positions.


Preferred Job Requirements for a Call Center Representative:

  • Minimum of two years of administrative experience.
  • Strong written and verbal communication skills.
  • Detail-oriented with strong data entry skills.
  • Positive attitude.
  • Team player who can also work independently.
  • General computer knowledge, including Microsoft Office.
  • Typing skills are a plus.


Pay Range:

$17 to $19 per hour, depending on experience.


Perks and Benefits:

  • Weekly Pay: Your hard work deserves consistent recognition.
  • Comprehensive Insurance: Health, dental, and vision plans are available.
  • Financial Planning: Enjoy a 401K with company matching for your future.
  • Time to Unwind: Take advantage of over 100 hours of paid vacation and holidays to recharge.
  • On-the-Job Essentials: Receive paid uniforms and needed technology.
  • Fuel for Success: Company-paid breakfast and lunch are a regular treat.
  • Life Beyond Work: Join us on company reward trips, from hunting and fishing to thrilling races and more!


We know we presented a lot to you here, and that's because we're looking to hire only the best. If that's you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.


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