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Customer Service Representative Jobs in Ridgewood, NJ

FastSigns

Customer Service Representative

Forest Hills, NY · On-site

$17 - $23/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

FastSigns

Customer Service Representative

Ridgewood, NY · On-site

$16.50 - $22.50/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

Star Group

Customer Service Representative

Port Chester, NY

$17.75 - $24/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

U-Haul

Customer Service Representative

Orange, NJ · On-site

$15.92 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

cord

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Petro

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Cord Company

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

Petro

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Star Group

Customer Service Representative

Port Chester, NY

$17.75 - $24/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Ridgewood, NJ

Customer Service Representative information

See Ridgewood, NJ salary details

$9

$19

$27

How much do customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service representative in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Ridgewood, NJ? The most popular types of Customer Service Representative jobs in Ridgewood, NJ are:
What are popular job titles related to Customer Service Representative jobs in Ridgewood, NJ? For Customer Service Representative jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Ridgewood, NJ look for? The top searched job categories for Customer Service Representative jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Customer Service Representative jobs? Cities near Ridgewood, NJ with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Ridgewood, NJ as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,558 per year, or $19 per hour.

Customer Service Representative

The Custom Group of Companies

Manhattan, NY • On-site

$17.75 - $24/hr

Other

Posted 4 days ago

Job description

Job #: 136651 Title: Customer Service Representative Location: Far Rockaway, New York Salary Range: 29.00 Position: Customer Service Representative Description: Clinic Customer Service Representative
Location: Far Rockaway, NY
Job Type: Full-Time
Department: Front Office / Patient Services
Reports To: Office Manager or Clinic Administrator
Job Summary
We are seeking a friendly, organized, and customer-focused Clinic Customer Service Representative to join our healthcare team in Far Rockaway, NY. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while ensuring a smooth and efficient check-in and scheduling process. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced medical office.
Key Responsibilities

  • Greet patients and visitors in a professional, courteous, and compassionate manner.
  • Answer incoming phone calls and respond to patient inquiries promptly.
  • Schedule, confirm, and reschedule patient appointments.
  • Register new patients and update existing patient demographic and insurance information.
  • Verify insurance eligibility and collect co-pays, deductibles, and outstanding balances.
  • Maintain accurate patient records using the electronic medical record (EMR) system.
  • Assist patients with completing required forms and documentation.
  • Coordinate referrals, authorizations, and appointment reminders.
  • Communicate effectively with physicians, medical assistants, nurses, and administrative staff.
  • Resolve patient concerns professionally and escalate issues when appropriate.
  • Maintain patient confidentiality and comply with HIPAA regulations.
  • Perform general administrative duties, including filing, scanning, faxing, and data entry.
  • Keep the reception area clean, organized, and welcoming.
Qualifications
  • High school diploma or GED required.
  • Minimum of one year of customer service or medical office experience preferred.
  • Experience with electronic medical records (EMR) and medical scheduling systems is a plus.
  • Bilingual (English/Spanish) preferred.
  • Knowledge of medical insurance verification and patient registration processes is preferred.
Skills and Competencies
  • Outstanding customer service and interpersonal skills.
  • Strong verbal and written communication abilities.
  • Excellent organizational and multitasking skills.
  • Ability to work efficiently in a fast-paced clinical environment.
  • Strong attention to detail and accuracy.
  • Basic computer proficiency, including Microsoft Office and EMR systems.
  • Professional appearance and positive attitude.
  • Ability to maintain confidentiality and handle sensitive information.
Physical Requirements
  • Ability to sit, stand, and walk for extended periods.
  • Ability to lift up to 20 pounds occasionally.
  • Frequent use of computers, telephones, and office equipment.
Requirements: Job Type: Temporary Post Date: 07/30/2026
Custom Group of logo

About Custom Group of

Sourced by ZipRecruiter

The Custom Group of Companies has had a powerful team of employees for over 38 years. We always look for passionate, talented, entrepreneurial staffing professionals to join that collaborative group. If you’d like to be a part of one of the most respected staffing services, we provide an environment where success is achievable if you are self-disciplined, ambitious, and looking for career growth. We’ve found that the best fit with our company occurs with people who know how to manage their time and are as invested in results as we are. On our part, we believe it is our job to provide all the tools you need to further your career and pursue your professional goals. We pride ourselves on our integrity and transparency with our employees and our warm, caring culture.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

1986

Social media

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