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Customer Service Representative Jobs in Kenmore, WA

Mr. Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Mr.Handyman

Customer Service Representative

Bellevue, WA

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Puget Collision

Customer Service Rep

Kenmore, WA · On-site

$22 - $26/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

New

U-Haul

Customer Service Representative

Kirkland, WA

$20 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Kenmore, WA

Customer Service Representative information

See Kenmore, WA salary details

$10

$20

$29

How much do customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service representative in Kenmore, WA is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.12 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Kenmore, WA?

The most popular types of Customer Service Representative jobs in Kenmore, WA are:

What job categories do people searching Customer Service Representative jobs in Kenmore, WA look for?

The top searched job categories for Customer Service Representative jobs in Kenmore, WA are:

What cities near Kenmore, WA are hiring for Customer Service Representative jobs?

Cities near Kenmore, WA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Kenmore, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,274 per year, or $20.8 per hour.

Customer Service Representative

Ballard Natural Gas Service

Lynnwood, WA • On-site

$25 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Customer Service Representative (CSR)

Ballard Natural Gas and Home Services 

Location: 2027 196th St SW Suite A101, Lynnwood, WA 98036

$25–$29/hr. + bonus potential  

Full Benefits | Growth Opportunity | High-Energy Team Environment

Ballard Natural Gas and Home Services is growing, and we are looking for a high-performing Customer Service Representative who thrives in a fast-paced environment, communicates confidently on the phone, and knows how to turn conversations into booked opportunities.

Experience in the home service industry, trades, or Service Titan is highly preferred.

Schedule

  • Full-time in office position
  • Hours: 8:00 AM – 5:00 PM
  • Training schedule: Monday–Friday
  • Standard schedule Tuesday–Saturday

Compensation & Benefits

  • $25–$29 per hour 
  • Additional bonus and Commission opportunities
  • Full Benefits Package including:
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • 401(k)
    • PTO
    • Paid Holidays

What You'll Do

  • Handle high-volume inbound customer calls
  • Make outbound calls for follow-up, membership renewals, unsold estimates, scheduling, and lead generation
  • Book service calls and maximize conversion opportunities
  • Deliver exceptional customer service on every interaction
  • Work closely with dispatch and operations teams
  • Accurately enter customer information and notes into ServiceTitan
  • Help drive revenue through strong phone and sales skills
  • Maintain professionalism and urgency during busy seasons

What We're Looking For

  • Previous CSR, call center, dispatch, or phone sales experience
  • Home service/trades industry experience strongly preferred
  • Service Titan experience is a major plus
  • Strong communication and phone sales ability
  • Ability to multitask in a fast-paced environment
  • Positive attitude with strong customer service skills
  • Reliable, punctual, and team-oriented
  • Comfortable handling both inbound and outbound calls
  • Strong typing and computer skills

Ideal Candidate

You are someone who:

  • Enjoys talking to customers
  • Can confidently ask for the appointment and close calls
  • Stays calm under pressure
  • Understands urgency and customer experience
  • Wants to earn more through performance incentives
  • Takes pride in being dependable and professional

If you are looking for a company that rewards hard work, and provides long-term career growth, we would love to talk with you.