ZipRecruiter

Log In

1

Customer Service Representative Jobs in Florence, SC

Circle K

Lead Customer Service Rep

Florence, SC · On-site

Greet customers, operate the register and cashier; Make purchase suggestions and assist with the ... Maintain store appearance and provide fast, friendly service; Ensure regular and predictable onsite ...

Lose Design

Part time Customer Service

Florence, SC

$30.50/hr

About the job Part time Customer Service We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Florence, SC

Customer Service Representative information

See Florence, SC salary details

$9

$18

$26

How much do customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative in Florence, SC is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.24 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Florence, SC? The most popular types of Customer Service Representative jobs in Florence, SC are:
What are popular job titles related to Customer Service Representative jobs in Florence, SC? For Customer Service Representative jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Florence, SC look for? The top searched job categories for Customer Service Representative jobs in Florence, SC are:
What cities near Florence, SC are hiring for Customer Service Representative jobs? Cities near Florence, SC with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Florence, SC as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,797 per year, or $18.2 per hour.
Onsite Customer Service Representative

Onsite Customer Service Representative

Performance Food Group

Florence, SC • On-site

$15.50 - $21/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
  • Input customer orders.
  • Input customer credits.
  • Input order and invoicing information accurately and in a timely manner.
  • Assist customers with orders and problems. Contact vendors and requests samples for customers.
  • Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
  • Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
  • Attend training and Customer Service meetings.
  • Performs other related duties as assigned.

EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Preferred Qualifications
High School Diploma/GED or Equivalent Experience
1 - 2 years customer service, call center and / or related area within foodservice industry.
Company Description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Apply