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Customer Service Representative Roadside Assistance Jobs

ULINE

Customer Service Representative

Tacoma, WA

$30/hr

Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Fast, friendly and customer focused. As a ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in ...

ULINE

Customer Service Representative

Centralia, WA

$30/hr

Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Fast, friendly and customer focused. As a ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in ...

ULINE

Customer Service Representative

Lacey, WA

$30/hr

Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Fast, friendly and customer focused. As a ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in ...

Circle K

Customer Service Representative

Las Vegas, NV

$15.25 - $20.75/hr

Store 2709522: 5230 Blue Diamond Road, Las Vegas, Nevada 89139 Shift Availability Flexible (Days ... Please inform the Company's Human Resources Representative if you need assistance completing any ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Store 2709312: 2220 Zierdt Road SW, Huntsville, Alabama 35824 Shift Availability Days and Evenings ... Please inform the Company's Human Resources Representative if you need assistance completing any ...

Circle K

Customer Service Representative

Greenville, SC

$15 - $20.50/hr

Store 2706483: 825 East Butler Road, Greenville, South Carolina 29607 Shift Availability Days ... Please inform the Company's Human Resources Representative if you need assistance completing any ...

Circle K

Customer Service Representative

Florence, IN

$14.75 - $20/hr

Store 4702272: 13285 State Road 156, Florence, Indiana 47020 Shift Availability Flexible (Days ... Please inform the Company's Human Resources Representative if you need assistance completing any ...

Circle K

Customer Service Representative

Wesley Chapel, FL · On-site

$14 - $19/hr

Store 2707221: 7960 Curley Road, Wesley Chapel, Florida 33545 Shift Availability Days and Evenings ... Please inform the Company's Human Resources Representative if you need assistance completing any ...

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All JobsCustomer Service Representative Roadside Assistance Jobs

Customer Service Representative Roadside Assistance information

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How much do customer service representative roadside assistance jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service representative roadside assistance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Roadside Assistance vs Customer Support Specialist?

AspectCustomer Service Representative Roadside AssistanceCustomer Support Specialist
CredentialsHigh school diploma, relevant certifications (e.g., roadside safety)High school diploma or higher, technical knowledge often preferred
Work EnvironmentCall centers, on-site at roadside locations, mobile unitsCall centers, online support, in-office or remote
Industry UsageAutomotive, insurance, roadside assistance companiesVarious industries including tech, retail, services
Common Search IntentAssistance with roadside issues, emergency helpProduct or service support, troubleshooting

Customer Service Representative Roadside Assistance roles focus on providing emergency roadside help, often requiring specific certifications and working in mobile or roadside environments. Customer Support Specialists handle general customer inquiries across industries, typically in call centers or remotely. While both roles involve customer interaction, their environments and expertise differ significantly.

What are the main challenges customer service representatives face when handling roadside assistance calls, and how are they supported in these situations?

Customer Service Representatives in roadside assistance often encounter high-pressure situations, as callers may be stressed or in urgent need of help. The main challenges include quickly assessing the situation, staying calm under pressure, and coordinating efficiently with tow truck drivers or emergency services. Most companies provide comprehensive training, scripts for common scenarios, and access to real-time support from supervisors or technical teams to help representatives manage these calls effectively. Additionally, many teams foster a collaborative environment, where colleagues share best practices and support each other during difficult shifts.

What are the key skills and qualifications needed to thrive as a customer service representative roadside assistance?

To thrive as a Customer Service Representative in Roadside Assistance, you need strong problem-solving abilities, excellent verbal communication, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, GPS dispatch systems, and telephony platforms is often required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are essential to efficiently assist distressed customers, coordinate timely support, and maintain a high standard of service in urgent situations.

What does a customer service representative roadside assistance do?

A Customer Service Representative for Roadside Assistance helps drivers who are experiencing car troubles while on the road. They answer calls from customers needing assistance with issues like flat tires, dead batteries, lockouts, or towing. Representatives gather important information, dispatch service providers, and offer reassurance to customers during stressful situations. Their main goal is to resolve the issue quickly and ensure the customer is safe and satisfied.
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What job categories do people searching Customer Service Representative Roadside Assistance jobs look for?

The top searched job categories for Customer Service Representative Roadside Assistance jobs are:

Customer Service Representative Roadside Assistance jobs near you
Infographic showing various Customer Service Representative Roadside Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Gas Express LLC

Little Rock, AR • On-site

$13 - $17.75/hr

Part-time

Re-posted yesterday

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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