ZipRecruiter

Log In

1

Customer Service Representative Remoto Jobs in Silver Spring, MD

Covista

Customer Service Representative

Columbia, MD · On-site +1

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Covista

Customer Service Representative

Columbia, MD

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Copart, Inc.

Customer Service Representative

Baltimore, MD · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

Covista

Customer Service Representative

Columbia, MD · On-site +1

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

High's

Customer Service Representative

Lisbon, MD · On-site

$17.50 - $24/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative Remoto JobsCustomer Service Representative Remoto Jobs in Silver Spring, MD

Customer Service Representative Remoto information

See Silver Spring, MD salary details

$10

$19

$27

How much do customer service representative remoto jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service representative remoto in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Remoto vs Customer Support Specialist?

AspectCustomer Service Representative RemotoCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceSimilar credentials; may require technical or product-specific certifications
Work EnvironmentRemote, home-based setting with communication toolsRemote or on-site, often in call centers or support teams
Industry UsageCommon across retail, telecom, finance, and moreOften in tech, software, or specialized service industries
Search & Comparison IntentHigh overlap in customer service roles, focus on communication skillsMore technical or product-focused support, but similar customer interaction

The main difference is that Customer Service Representative Remoto typically handles general customer inquiries across various industries, focusing on communication and problem-solving. Customer Support Specialist may require more technical knowledge or product expertise. Both roles are remote, involve customer interaction, and often share similar credentials, making them common comparison points for job seekers.

What are popular job titles related to Customer Service Representative Remoto jobs in Silver Spring, MD?

For Customer Service Representative Remoto jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Remoto jobs in Silver Spring, MD look for?

The top searched job categories for Customer Service Representative Remoto jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Customer Service Representative Remoto jobs?

Cities near Silver Spring, MD with the most Customer Service Representative Remoto job openings:

Customer Service Representative Remoto jobs near you
Infographic showing various Customer Service Representative Remoto job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative

Covista

Columbia, MD • On-site, Remote

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Company Description
Walden
More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor's, master's or doctoral degree online at Walden.
We offer more than 100 online degrees and certificate programs. Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn.
*Based on the total number of DVM graduates at RUSVM compared to U.S. schools in 2024.
Job Description
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based on their need(s) to appropriate group(s). CSR's will also provide outreach to select students through various outbound initiatives. CSR's are responsible for providing excellent customer service, documentation or communications and appropriate follow up.
The position follows the schedule: Monday, Tuesday, and Thursday from 1:00 p.m. to 10:00 p.m., Friday from 11:00 a.m. to 8:00 p.m., and Sunday from 9:00 a.m. to 6:00 p.m.
Responsibilities
  • Provide initial support for customers by steering prospects to the appropriate team for service.
  • Respond to customer inquiries through phone, chat, email and possibly SMS.
  • Support select reserved students to counsel concerns by way of outlined published offers and/or documented counseling practices.
  • Document calls, chats, emails and customer information within Salesforce according to standard operating procedures and for tracking purposes.
  • Resolve customer issues at the front line.
  • Identify customer concerns and escalate to the appropriate department/representative or to the CSR Supervisor, Enrollment Manager and/or Director
  • Provide feedback and suggestions for new strategies for success with respect to effectiveness and efficiency in servicing our customers.
  • Assist the CSR Supervisor with pilot and outbound call initiatives.
  • Stay up-to date on business processes and product knowledge, utilizing internal resources to accurately transfer calls to the appropriate team. Attends continuous training sessions to ensure the highest level of quality.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications
  • High School Required
  • Bachelor's Degree Preferred
  • 3+ years Customer service experience Preferred
  • Proficient in relevant computer systems and internet applications such as: Microsoft Office (Word, Excel, Power Point).
  • Excellent organizational, written and verbal communication skills.
  • Knowledge of administration and clerical processes.
  • Exceptional time management, follow-up, multi-tasking and problem-solving skills.
  • Ability to stay organized and work in a fast paced environment.
  • Energetic, Motivated, Solutions Oriented.

Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.00 and $23.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays
    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Apply