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Customer Service Representative Order Taker Jobs

Gusto

Service TM/ Order Taker

Buford, GA

$10 - $13/hr

Liner, Order Taker, Cashier for our Buford location. Job Summary: As a Service Team Member, you are responsible for delivering food and providing a premium experience to our guests. You will greet ...

United Supply

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Order Entry Representative

Nashville, TN · On-site

$17.50 - $18/hr

We are seeking a Customer Service Representative/Order Entry to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

SH Hotels and Resorts

IRD Order Taker

Austin, TX

Be knowledgeable of all services,facilitiesand products offered by the hotel. * Consider the ... Pay attention to guest orders and know the menu thoroughly. * Write down allinformationclearly.

Jason's Deli

Order Taker and Cashier

Topeka, KS · On-site

$15 - $18/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Lees Summit, MO

$13 - $16/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

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Customer Service Representative Order Taker information

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How much do customer service representative order taker jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer service representative order taker in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Order Taker, and why are they important?

To thrive as a Customer Service Representative Order Taker, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order entry systems, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These skills ensure accurate order processing, customer satisfaction, and smooth daily operations.

What are some common challenges faced by Customer Service Representative Order Takers and how can they be managed?

Customer Service Representative Order Takers often face challenges such as handling high call volumes, managing difficult or dissatisfied customers, and ensuring accurate order entry under time pressure. Effective time management, active listening skills, and familiarity with the company's products or services can help address these challenges. Many organizations provide ongoing training, team support, and access to knowledge bases to help representatives deliver excellent service even during busy periods.

What is the highest paying customer service job?

Customer Service Representatives typically earn moderate wages, but higher-paying roles include customer success managers, technical support specialists, and roles in industries like finance or technology that require specialized knowledge. Advanced positions often require additional skills, certifications, or experience and can offer higher salaries, sometimes exceeding $60,000 annually.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and customer management skills. It can serve as a stepping stone to higher roles in customer support, sales, or management, often with on-the-job training and basic computer skills. However, the role can be repetitive and may require working in a fast-paced environment, which some candidates should consider.

What is the job description of an order taker?

A Customer Service Representative Order Taker is responsible for processing customer orders accurately via phone, online, or in person. They provide product information, answer customer inquiries, and ensure order details are correctly entered into the company's system, often using order management software. Strong communication skills and attention to detail are essential for this role.

What is the difference between Customer Service Representative Order Taker vs Customer Service Representative?

AspectCustomer Service Representative Order TakerCustomer Service Representative
Primary RoleTaking customer orders and processing transactionsHandling inquiries, resolving issues, and providing support
Work EnvironmentCall centers, retail, or online platformsCall centers, retail stores, or service desks
Required SkillsCommunication, basic product knowledge, data entryCommunication, problem-solving, product/service knowledge
Common CertificationsNone typically requiredNone typically required

Customer Service Representative Order Taker primarily focuses on recording customer orders and processing transactions, often in retail or call center settings. In contrast, Customer Service Representatives handle a broader range of customer inquiries, resolve issues, and provide support. While both roles require strong communication skills, the Order Taker role is more transactional, whereas the Customer Service Representative role involves problem-solving and customer engagement.

What are Customer Service Representative Order Takers?

Customer Service Representative Order Takers are professionals who interact with customers to receive and process orders for products or services. They typically work in call centers, retail environments, or online service centers, handling incoming calls, emails, or chats. Their duties include accurately entering order details, answering product questions, and resolving issues related to orders. They play a key role in ensuring customer satisfaction by providing timely and efficient service. Additionally, they may assist with returns, track shipments, and provide information about promotions or policies.

How can I make 2000 a week working from home?

A Customer Service Representative working from home can potentially earn $2,000 weekly by handling high call volumes, working flexible or overtime hours, and gaining experience or specialized skills such as technical support or sales. Earning this level often requires consistent effort, strong communication skills, and possibly working for companies that offer performance-based bonuses or higher pay rates.
What cities are hiring for Customer Service Representative Order Taker jobs? Cities with the most Customer Service Representative Order Taker job openings:
What states have the most Customer Service Representative Order Taker jobs? States with the most job openings for Customer Service Representative Order Taker jobs include:
Infographic showing various Customer Service Representative Order Taker job openings in the United States as of June 2026, with employment types broken down into 88% Part Time, 2% Temporary, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Service TM/ Order Taker

Service TM/ Order Taker

Gusto

Buford, GA

$10 - $13/hr

Other

Posted 23 days ago

Gusto rating

8.0

Company rating: 8.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

What's Your gusto?
At gusto!, we want to know what you are passionate about. Whether it's in life, in food, or in fun, we believe that aligning our brand's passions with our people's passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!
Founded by innovative leader Nate Hybl and inspired by Dale Carnegie's call to "live today with gusto," our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.
Come join our team and see why we've won the AJC's Top Workplace award. We are growing fast, so there's plenty of room for growth and learning!
We are looking for Service Team Member: Liner, Order Taker, Cashier for our Buford location.
Job Summary:
As a Service Team Member, you are responsible for delivering food and providing a premium experience to our guests. You will greet and assist guests with questions and suggestions while taking food orders and ensuring guests are satisfied. You will prepare orders, bag, wrap, label, date, and store food items while following gusto! food preparation standards. The Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment.
Responsibilities:

  • Greet, welcome, and take the order from the guest
  • Order/ticket prioritization
  • Station cleanliness and sanitation
  • Menu knowledge
  • Guest interaction
  • Weigh, measure, and mix ingredients
  • Display professionalism
  • Adhere to uniform and personal hygiene standards including wearing non-slip shoes
  • Point-of-sale system knowledge
  • Catering orders delivery
  • Third-party delivery system knowledge and operation
  • Occasionally drive catering orders (reimbursed for mileage)
  • Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53lbs
Qualifications & Experience:
  • Food service experience is preferred but not necessary
  • Great communication skills
  • Able to work well in a team environment
  • Attention to details
  • Punctual, reliable, and trustworthy
  • Ability to multitask
  • Sense of urgency
  • Available to work all shifts including opening/closing, weekends, and holidays as needed
  • Desire for continuous learning and professional development
  • Must have reliable means of transportation
  • Must be at least 16 years old
Benefits:
  • Pay rate: $10-13/hr+ tips
  • Tip sharing
  • Access to wages before payday
  • Flexible scheduling
  • Detailed and intentional training
  • Team Member food perks
  • Fantastic Teammates!

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