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Customer Service Representative English Speaking Jobs

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Customer Service Representative English Speaking information

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$9

$18

$26

How much do customer service representative english speaking jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer service representative english speaking in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Representative English Speaking position, and why are they important?

To thrive as a Customer Service Representative English Speaking, you need excellent verbal and written English communication skills, good problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and multi-line phone systems is often essential. Strong interpersonal skills, patience, and active listening help you build rapport with customers and navigate challenging interactions effectively. These abilities are crucial for delivering high-quality service and ensuring customer satisfaction in a fast-paced environment.

What is a Customer Service Representative English Speaking job?

A Customer Service Representative (English Speaking) is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services in English. They communicate via phone, email, or chat to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and patience are essential for this role.

What does a typical day look like for a Customer Service Representative English Speaking?

A typical day for a Customer Service Representative English Speaking involves responding to customer inquiries via phone, email, or chat, resolving product or service issues, and processing orders or account updates. You may work independently or as part of a team, often rotating between handling inbound calls and following up with customers to ensure their concerns are fully addressed. In addition to direct customer interaction, you’ll update case notes in CRM systems and collaborate with other departments to resolve complex issues. The work environment tends to be structured and deadline-oriented, and you'll interact with colleagues and supervisors to share feedback or seek assistance when needed. This dynamic routine helps build valuable customer service experience and communication skills.

More about Customer Service Representative English Speaking jobs
Infographic showing various Customer Service Representative English Speaking job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Customer Service Representative (English/Spanish)

Bilingual Customer Service Representative (English/Spanish)

Rubber Inc.

Romeoville, IL • On-site

$19 - $22/hr

Full-time

Posted 17 days ago


Job description

Position Overview
Now Hiring: Bilingual Customer Service Representative (English/Spanish)
Full-Time | Flexible Day Schedule (8:00 AM-5:00 PM)
Location: Romeoville, IL
Compensation: $19.00-$22.00 per hour
Join a Company That Values Great Customer Service
Rubber Inc. has been a trusted distributor to the automotive, commercial, and industrial markets since 1939. With multiple locations across the Midwest and Southeast, we pride ourselves on delivering quality products, dependable service, and long-term customer relationships.
We're looking for a fully bilingual Customer Service Representative (English & Spanish) who enjoys helping people, solving problems, and providing exceptional support in a fast-paced environment.
Position Overview
As a Bilingual Customer Service Representative, you'll serve as a primary point of contact for both English-and Spanish-speaking customers. You'll assist with orders, answer questions, resolve concerns, and work closely with internal teams to ensure every customer receives outstanding service.
If you're organized, customer-focused, and enjoy communicating with people from diverse backgrounds, we'd love to hear from you.
What We Offer
  • Competitive hourly pay
  • Comprehensive benefits package
  • Opportunities for career advancement
  • Collaborative and supportive team environment

Primary Responsibilities
  • Provide professional customer support by phone, email, and other communication channels in both English and Spanish
  • Enter and process customer orders accurately and efficiently
  • Respond to questions regarding products, pricing, order status, and services
  • Resolve customer concerns with professionalism and a solutions-oriented approach
  • Maintain accurate records of customer interactions within the CRM system
  • Coordinate with internal departments to ensure timely order fulfillment
  • Build strong relationships by delivering exceptional customer experiences
  • Manage multiple priorities while maintaining accuracy and attention to detail
  • Follow company policies, procedures, and service standards

Qualifications
  • Fluent in both English and Spanish (required)
  • Minimum of 3 years of customer service, customer support, or related experience preferred
  • Experience working with CRM platforms such as HubSpot or similar software is a plus
  • Comfortable handling a high volume of inbound customer calls
  • Strong verbal and written communication skills in both languages
  • Excellent organizational, multitasking, and problem-solving abilities
  • Detail-oriented with strong computer skills and a customer-first mindset

Apply Today
If you're a bilingual customer service professional who enjoys helping customers and wants to build your career with a well-established company, we'd love to hear from you. Apply today to join the Rubber Inc. team!
Pay Range
USD $19.00 - USD $22.00 /Hr.