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Customer Service Representative English Speaking Jobs

Diverse Lynx

Customer Service Representative

Manhattan, NY · On-site

$20 - $23/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team ... Speak, Read, Write) English (Speak, Read, Write) Spanish (Speak, Read, Write) Hindi (Speak, Read ...

ELITE VINYL WINDOWS

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Bilingual Customer Service Representative

South Gate, CA · On-site

$20 - $25/hr

  • Medical

  • Life

  • Retirement

... Bilingual Customer Service Representative (English/Spanish) to join our growing team ... Fluent in English and Spanish (spoken and written). * Excellent communication and organizational ...

A-Line Staffing Solutions

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Hybrid Benefits Customer Service Representative

San Diego, CA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid Benefits Customer Service Representative (San Diego, CA area) A-Line Staffing is hiring a ... English-speaking candidates welcome * Bilingual (Spanish or French) candidates encouraged (pay may ...

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Customer Service Representative English Speaking information

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How much do customer service representative english speaking jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service representative english speaking in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the customer service representative English speaking position, and why are they important?

To thrive as a Customer Service Representative English Speaking, you need excellent verbal and written English communication skills, good problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and multi-line phone systems is often essential. Strong interpersonal skills, patience, and active listening help you build rapport with customers and navigate challenging interactions effectively. These abilities are crucial for delivering high-quality service and ensuring customer satisfaction in a fast-paced environment.

What is a customer service representative English speaking?

A Customer Service Representative (English Speaking) is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services in English. They communicate via phone, email, or chat to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and patience are essential for this role.

What does a typical day look like for a customer service representative English speaking?

A typical day for a Customer Service Representative English Speaking involves responding to customer inquiries via phone, email, or chat, resolving product or service issues, and processing orders or account updates. You may work independently or as part of a team, often rotating between handling inbound calls and following up with customers to ensure their concerns are fully addressed. In addition to direct customer interaction, you’ll update case notes in CRM systems and collaborate with other departments to resolve complex issues. The work environment tends to be structured and deadline-oriented, and you'll interact with colleagues and supervisors to share feedback or seek assistance when needed. This dynamic routine helps build valuable customer service experience and communication skills.

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What job categories do people searching Customer Service Representative English Speaking jobs look for?

The top searched job categories for Customer Service Representative English Speaking jobs are:

Customer Service Representative English Speaking jobs near you
Infographic showing various Customer Service Representative English Speaking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Customer Service Representative

Groth Family Insurance - Allstate

Pasco, WA • On-site

$50K - $60K/yr

Full-time

Medical, PTO

Re-posted 6 days ago

Job description

Benefits:
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Bilingual Customer Service Representative (English/Spanish)

About the Role
Groth Family Insurance Allstate is seeking a friendly, dependable, and bilingual Customer Service Representative to join our team in Pasco, WA. This role is ideal for someone who enjoys helping people, building relationships, and providing outstanding service to customers in both English and Spanish.
As a key member of our agency, you will help clients navigate their insurance policies, answer questions, process policy changes, and ensure they receive the exceptional support they deserve. We are looking for someone who is customer-focused, organized, and passionate about making a positive impact in the lives of others.
Previous insurance experience is helpful but not required. Licensing is preferred, but candidates who are willing to obtain their insurance license after hire are encouraged to apply. We provide training, support, and assistance throughout the licensing process.
Position Overview
As a Bilingual Customer Service Representative, you will serve as an important point of contact for our clients, helping them understand their coverage, manage their policies, and address service-related needs. Your ability to communicate effectively in both English and Spanish will help ensure all clients receive a high level of care and support.
This role offers an excellent opportunity to build a long-term career within a growing insurance agency while developing valuable customer service and insurance industry knowledge.
Key Responsibilities
  • Assist English-speaking and Spanish-speaking clients with policy questions, billing inquiries, and coverage updates
  • Respond promptly and professionally to customer inquiries via phone, email, text, and in-person interactions
  • Process policy changes, renewals, endorsements, and documentation requests
  • Educate clients on policy features, coverage options, and insurance processes
  • Maintain accurate customer records and agency documentation
  • Resolve customer concerns with professionalism, empathy, and attention to detail
  • Conduct policy reviews and identify opportunities to better serve clients' insurance needs
  • Support the agency's sales and service efforts through follow-up and customer retention activities
  • Collaborate with team members to deliver an exceptional customer experience
Qualifications
  • Fluent in both Spanish and English (required)
  • Strong communication and interpersonal skills
  • Customer-focused with a passion for helping others
  • Professional, dependable, and detail-oriented
  • Strong organizational and time-management skills
  • Positive attitude and willingness to learn
  • Ability to multitask and work efficiently in a fast-paced environment
  • Previous customer service, administrative, retail, banking, hospitality, or insurance experience is a plus
  • Insurance license preferred but not required
  • Willingness to obtain insurance licensing after hire with agency support
What We Offer
  • Licensing support and training opportunities
  • Competitive compensation
  • Ongoing coaching and professional development
  • Supportive and team-oriented work environment
  • Career growth opportunities within a growing Allstate agency
  • The opportunity to make a meaningful impact by helping individuals and families protect what matters most
If you are bilingual in Spanish and English, enjoy helping people, and are looking for a rewarding career with a supportive team, we encourage you to apply with Groth Family Insurance Allstate in Pasco, WA.