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Customer Service Representative Cigna Jobs in Wisconsin

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct hire opportunity for a Customer Service Representative in Pewaukee, WI! The Customer Service ...

QC Holdings-LendNation

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 0259 located at 3326 ...

QC Holdings-LendNation

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Ask about our $500.00 sign on bonus! The Customer Service ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Domino's Franchise

Customer Service Rep.

Tomah, WI

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

AROW Global

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Domino's Pizza

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

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Customer Service Representative (CSR)

Independent Paperboard Marketing

Baraboo, WI • On-site

$52K - $55K/yr

Other

Medical, Retirement

Re-posted yesterday

Job description

Customer Service Representative — On-site (Baraboo, WI)

Independent Paperboard Marketing is a supplier of high-quality paperboard products and related services to a diverse group of customers across multiple industries. We pride ourselves on reliable service, consistent product quality, and cultivating long-term partnerships. Our team members collaborate closely with customers and internal stakeholders to enable efficient operations and a responsive customer experience. The customer-facing staff are essential to our ongoing success and reputation.

Role Overview: This is a full-time, on-site Customer Service Representative position based in Baraboo, WI, with potential for growth into other roles within the company. The successful candidate will manage incoming phone calls, emails, and other communications, providing accurate and timely information about orders, product availability, pricing, and delivery schedules. Daily duties include processing new and repeat orders, updating customer accounts, troubleshooting order discrepancies, and coordinating across sales, logistics, and production teams to ensure timely fulfillment.

Responsibilities also include tracking order status, following up on open items, maintaining detailed transaction and communication records in the company systems, and proactively communicating issues or delays to customers. The representative will be expected to foster a positive customer experience through professional, courteous communication, active problem-solving, and consistent follow-through.

Qualifications: Candidates should demonstrate strong customer service and support skills, be comfortable managing inquiries calmly and professionally, and have a track record of contributing to customer satisfaction and retention. Excellent verbal and written communication skills, active listening, and accurate documentation are required. Organizational and time-management abilities, attention to detail when entering orders and updating records, and comfort working on-site and collaborating with cross-functional teams are important. Basic proficiency with office software and customer management systems is necessary, and the ability to learn new tools quickly is expected. Prior experience in manufacturing, distribution, or a related customer-facing environment is preferred. A high school diploma or equivalent is required; additional education in business, communications, or a related field is a plus.

Compensation & Benefits:

  • 52-55K Base
  • Admin profit bonus (up to 6 weeks of payroll)
  • Health insurance reimbursement program
  • Holiday bonus
  • 401K Contribution (3-5% of payroll)
  • Cell phone

If you are customer-focused, organized, and enjoy collaborating across teams to solve problems and deliver results, we encourage you to apply and grow with us at Independent Paperboard Marketing.

Salary/Compensation: $52,000 - $55,000 per year

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