ZipRecruiter

Log In

1

Customer Service Rep Jobs in Sun Prairie, WI (NOW HIRING)

TEKsystems

Customer Service Representative

Waunakee, WI

$23.21/hr

Customer Service Representative (Technical Order Processing) Location: Madison, WI Pay Rate: $23.21/hour Position Type: Contract-to-Hire (4 Months) Schedule: Full-Time About the Opportunity A growing ...

TEKsystems

Customer Service Representative

Waunakee, WI

$23.21/hr

Customer Service Representative (Technical Order Processing) Location: Madison, WI Pay Rate: $23.21/hour Position Type: Contract-to-Hire (4 Months) Schedule: Full-Time About the Opportunity A growing ...

Brewinc Events

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

About the Role: We're looking for a friendly, detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers--helping them ...

Robert Half

Customer Service Representative

Madison, WI · On-site

$20/hr

We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys ...

Uniroyal Engineered Pro

CUSTOMER SERVICE REP

Stoughton, WI · On-site

$21 - $23/hr

As a Customer Service Representative in the manufacturing industry, you will serve as the primary point of contact between our company and our valued customers across the United States. Your role is ...

Caliber Collision

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Service Center Madison - East Towne JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Sun Prairie, WI

Customer Service Rep information

See Sun Prairie, WI salary details

$9

$18

$26

How much do customer service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service rep in Sun Prairie, WI is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Sun Prairie, WI?

The most popular types of Customer Service Rep jobs in Sun Prairie, WI are:

What are popular job titles related to Customer Service Rep jobs in Sun Prairie, WI?

For Customer Service Rep jobs in Sun Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Sun Prairie, WI look for?

The top searched job categories for Customer Service Rep jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Customer Service Rep jobs?

Cities near Sun Prairie, WI with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,040 per year, or $18.3 per hour.

Customer Service Representative

Dependable Cleaners

Watertown, WI • On-site

$17 - $19/hr

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

**Job Summary:**
Dependable Cleaners is seeking friendly Customer Service Representatives (CSRs) to join our team. The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills. CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for.
 
**Compensation and Benefits:**
- Starting pay of $17.00-$19.00+ per hour (plus 90-day review)
- PTO as well as 401(k) options
- Employee Recognition and Incentive Programs
- Training and opportunities for career growth
- Employee discount
 
**Qualifications:**
- Previous experience in a customer service role
- Strong communication skills and a client-oriented approach
- Attention to detail and quick problem-solving abilities
- Cash handling experience is a plus
- Flexibility in schedule, including availability on Saturdays
 
Please apply online or in person at any of our locations including:

  • 152 Galen St, Watertown (near Newton Corner)
  • 110 Newbury St, Boston (at corner of Newbury and Clarendon)
  • 338 Granite Ave, Milton (East Milton Square near Fruit Center)

 
Dependable Cleaners, a family-owned business, has been serving the South Shore area for over 70 years, with a commitment to quality clothing care and community engagement. Follow us on social media platforms for updates and testimonials. www.DependableCleaners.com 

Apply