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Customer Service Rep Jobs in Springfield, TN (NOW HIRING)

Circle K

Customer Service Representative

Old Hickory, TN · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pleasant View, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Clarksville, TN · On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Madison, TN

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Nashville, TN

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Springfield, TN

Customer Service Rep information

See Springfield, TN salary details

$9

$17

$25

How much do customer service rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service rep in Springfield, TN is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are popular job titles related to Customer Service Rep jobs in Springfield, TN? For Customer Service Rep jobs in Springfield, TN, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Springfield, TN look for? The top searched job categories for Customer Service Rep jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Customer Service Rep jobs? Cities near Springfield, TN with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,923 per year, or $17.8 per hour.

Customer Service Representative

Historic Tours of America

Nashville, TN • On-site

$17/hr

Other

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Description
JOIN OLD TOWN TROLLEY TOURS OF NASHVILLE!
This is a GREAT opportunity to SHINE the spotlight on your CUSTOMER SERVICE skills!!!
Customer Service Representative
The Customer Service Representative is the face of Old Town Trolley Tours of Nashville. The Customer Service Representative is to give accurate information and guide customers to us. The Customer Service Representative will control the guest lines and organize tour departures ensuring tours stay on schedule. The guest's first impressions should be that we are professionals, and our company has integrity, is safe, and is fun. Guests judge our company by the way you do your job.
Employee Benefits
  • Competitive pay and paid training: $17 per hour
  • All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
  • All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions
Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980!
Start your new Career with Us Today!
*Eligibility requirements may apply.
Requirements
Essential Functions
  • Hand out brochures and direct guests to the ticket booths or closest stop.
  • Provide local tourism-related information with accuracy
  • Assist in boarding passengers and see to guest's satisfaction while boarding to ensure vehicles depart depot on time.
  • Provide ridership numbers to the dispatcher at required intervals.
Required Knowledge, Skills, and Abilities
  • High degree of self-motivation and the ability to work independently or as a team within the scope of established rules and regulations to satisfy the needs of our guests.
  • Ability to work with a diverse CAST and the general public equally
  • Ability to deal with unpleasant, angry, or discourteous people in a pleasant, calm courteous manner.
  • Ability to read, write, and speak clear English in order to communicate with co-workers and the general public
  • Ability to learn new duties, policies and procedures and adjust to new situations encountered on the job within a reasonable amount of time.
Qualifications
  • High school graduate or equivalent preferred
  • Outgoing and enjoy working with the public
  • Customer Service experience preferred
Other Requirements
  • Must pass pre-employment MVR/background check, and substance abuse testing
  • Have a passion for helping people and making their Nashville experience a memorable one.

Apply