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Customer Service Rep Jobs in Montclair, CA (NOW HIRING)

Service Champions

Customer Service Representative

Brea, CA · On-site

$16.50 - $22.50/hr

Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share ...

Service Champions

Customer Service Representative

Brea, CA

$16.50 - $22.50/hr

Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share ...

PC Quick Fix

Customer Service Representative

Anaheim, CA · On-site

$18 - $24/hr

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. We offer competitive pay, comprehensive training ...

Vixxo

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representatives will demonstrate a thorough understanding of the customer's request aligning goals and objectives resulting in exceptional service, customer retention and ...

Vixxo

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representatives will demonstrate a thorough understanding of the customer's request aligning goals and objectives resulting in exceptional service, customer retention and ...

Stauber

Customer Service Representative

Fullerton, CA · On-site

$25/hr

The CSR will process orders through a variety of methods including phone, email, and EDI. They will work with internal teams as needed to ensure orders are completed accurately and timely. The CSR ...

New

View Cleaners

Customer Service Representative

Irvine, CA · On-site

$20 - $25/hr

Medical Benefits Daily Tasks As a Customer Service Representative, your day will include: * Leading and mentoring a team of customer service representatives to achieve superior service quality.

DXP

Customer Service Representative

Ontario, CA

$23 - $26/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Montclair, CA

Customer Service Rep information

See Montclair, CA salary details

$9

$18

$27

How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Montclair, CA is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are popular job titles related to Customer Service Rep jobs in Montclair, CA?

For Customer Service Rep jobs in Montclair, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Montclair, CA look for?

The top searched job categories for Customer Service Rep jobs in Montclair, CA are:

What cities near Montclair, CA are hiring for Customer Service Rep jobs?

Cities near Montclair, CA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Montclair, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,476 per year, or $19 per hour.

Customer Service Representative

Service Champions

Brea, CA • On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction.

This position is in-office, in the city of Brea.

Schedule:

We ask that our candidates have open availability, as shifts can vary anytime between the following times:

  • Monday-Friday: 8 a.m. to 7 p.m.
  • Saturday: 8 a.m. to 5 p.m. 

Key Responsibilities:

  • Manage a high volume of inbound and outbound calls to schedule appointments.
  • Quickly identify client needs, provide solutions, and resolve concerns professionally.
  • Accurately document client interactions while managing multiple tasks.
  • Meet productivity goals and maintain high-quality service standards.
  • Develop a working knowledge of our products and services.

Qualifications & Requirements:

  • 3-5 years of call center experience.
  • HVAC or plumbing industry experience is a plus.
  • Ability to type 45+ WPM while talking and multitasking.
  • Proficient with Microsoft Suite; Service Titan experience is a plus.
  • Strong communication, problem-solving, and customer service skills.
  • Bilingual (Spanish) is a plus.

Benefits

  • Competitive Pay with performance-based bonuses.
  • Career Growth Opportunities - We promote from within.
  • Comprehensive Benefits:
    • Medical, dental, and vision insurance
    • 401(k) with company match
    • Paid vacation, holidays, and sick leave
    • Positive Work Environment: Supportive and team-oriented.

Work Environment

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment.  Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.

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