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Customer Service Rep Jobs in Oregon (NOW HIRING)

Graymont

Customer Service Representative

OR · Remote

$16 - $21.75/hr

Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote Classification Salaried

Puget Collision

Customer Service Rep

Eugene, OR · On-site

$16.25 - $22/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: * Greet customers ...

Puget Collision

Customer Service Rep

Portland, OR · On-site

$18.50 - $25.50/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Puget Collision

Customer Service Rep

Gladstone, OR · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Puget Collision

Customer Service Rep

Clackamas, OR · On-site

$16.75 - $22.75/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

TalentBridge

Customer Service Representative

Eugene, OR · On-site

$18/hr

Customer Service Representative Location: Eugene, OR Shift Details: Tuesday-Saturday 0930-1730, (leave time of 1745-1800 on rare occasions). The training will be 6-2 with an adjustment to 930 after ...

Domino's Franchise

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Oregon

Customer Service Rep information

See Oregon salary details

$10

$19

$28

How much do customer service rep jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service rep in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in Oregon? The most popular types of Customer Service Rep jobs in Oregon are:
What are popular job titles related to Customer Service Rep jobs in Oregon? For Customer Service Rep jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Oregon look for? The top searched job categories for Customer Service Rep jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Rep jobs? Cities in Oregon with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative

Motion & Flow Control Products, Inc.

Portland, OR • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR's coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.
Salary: | DOE
Primary Duties:
  • Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
  • Achieves and maintains rapport with customers and works to give them the best possible service.
  • Provides support to the Outside Sales Team.
  • Uses ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
  • Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with suppliers and warehouse expeditors regarding deliveries of scheduled shipments.
  • Ensure all required documentation is obtained and forwarded to customer.
  • Interface with our suppliers on technical, pricing and delivery issues.
  • Respond to inquiries in a timely manner with good phone selling skills.
  • Assist accounts receivable with payment and credit hold issues.
  • Assist in managing supplier relationships.
  • Ensure that the highest level of customer service is provided promptly and ethically.
  • Generate and maintain accurate required documentation, including quotations.
  • Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
  • Collaborate with all appropriate departments and personnel to ensure customer satisfaction.
  • Develop ideas that help MFCP improve customer service, systems and procedures.
  • Maintain a safe, clean and organized work area.
  • Adhere to strict Safety Guidelines.
  • Performs other duties as assigned.

Basic Requirements:
  • High school diploma or equivalent.
  • Excellent written & oral communication and strong relationship building skills required.
  • Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
  • Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.
  • Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner who can assimilate product knowledge and skills as they are presented.
  • Experience with distribution and familiarity with our product lines, a plus.
  • Must be able to work with a wide variety of people and personalities.
  • Maintain regular and punctual attendance.
  • Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.

Physical Demands and Work Environment:
Work environment mainly office, but may vary including warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions of the job.
Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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