ZipRecruiter

Log In

1

Customer Service Rep Manager Jobs in Tennessee (NOW HIRING)

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

VERITAS HHS

Customer Service Representative

Cleveland, TN · On-site

$13.25 - $17.75/hr

Customer Service Representative Veritas HHS seeks a Customer Service Representative for the 10th ... Refers cases to the Child Support Case Manager for action, as appropriate. * Verifies existing case ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

Customer Service Rep Are you an administrative professional looking for exciting work? If so, join ... Can you balance multiple tasks while demonstrating good time management? Are you highly organized ...

dbi

Customer Service Representative

Johnson City, TN · On-site

$15.25 - $21/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

dbi

Customer Service Representative

Johnson City, TN

$15.25 - $21/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

previous page

Showing results 41-60

All JobsCustomer Service Rep JobsCustomer Service Rep Manager JobsCustomer Service Rep Manager Jobs in Tennessee

Customer Service Rep Manager information

What is the difference between Customer Service Rep Manager vs Customer Service Representative?

AspectCustomer Service Rep ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervisory role overseeing teams, office or call centerFrontline role interacting directly with customers, call center or retail
Employer UsageUsed in companies with large customer service teamsCommon across retail, telecom, finance, and service industries
Search & Comparison IntentUnderstanding managerial responsibilities and career progressionSeeking entry-level customer service roles or daily job duties

The Customer Service Rep Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, the Customer Service Representative handles direct customer interactions, providing support and resolving issues. While both roles require strong communication skills, the manager position involves supervisory responsibilities and strategic planning, whereas the representative role emphasizes frontline customer engagement.

What does a customer service representative manager do?

A customer service representative manager oversees a team of customer service reps, ensuring they provide quality support to customers. They handle staffing, training, performance monitoring, and resolve escalated issues to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service Rep jobs in Tennessee?

The most popular types of Customer Service Rep jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Service Rep Manager jobs?

Cities in Tennessee with the most Customer Service Rep Manager job openings:

Customer Service Rep Manager jobs near you
Infographic showing various Customer Service Rep Manager job openings in Tennessee as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Customer Service Representative

SBM Management Services LP

La Vergne, TN

$15 - $16/hr

Part-time

Re-posted 19 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

203rd of 256 rated facilities management

Job description

Title:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday- Friday:6:00am-10:00pm

$15.00-$16.00 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

What SBM Management Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply