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Customer Service Rep Ii Jobs (NOW HIRING)

Priwils

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role ...

Pacer Group

Customer Service Representative II

$20 - $21/hr

Customer Service Representative II Location: Remote, FL Duration: 8 months (temp to hire) Shift Monday-Friday 8am-5pm PR: $20 to $21/Hr. The Role The Customer Service Representative will be ...

JBPCO

Customer Service Representative II

Reading, PA · On-site

$15.25 - $21/hr

Customer Service Representative II The Customer Service Representative II works directly with external customers and provides support by performing order entry, order status queries, load management ...

Siltronic AG

Customer Service Representative II

Portland, OR · On-site

$17 - $23/hr

Seeking a Customer Service Representative II We are seeking a dedicated SCC Customer Service Representative to join our team. This role involves making critical decisions on a daily basis, such as ...

Siltronic

Customer Service Representative II

Portland, OR · On-site

$17 - $23/hr

Seeking a Customer Service Representative II We are seeking a dedicated SCC Customer Service Representative to join our team. This role involves making critical decisions on a daily basis, such as ...

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Customer Service Rep Ii information

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How much do customer service rep ii jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for customer service rep ii in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Rep II vs Customer Service Rep I?

AspectCustomer Service Rep ICustomer Service Rep II
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; some roles may prefer additional certifications or experience
Work EnvironmentCall centers, retail, or office settingsSimilar environments, often with increased responsibilities
ResponsibilitiesHandling basic customer inquiries, processing transactionsManaging complex issues, mentoring, and providing advanced support
Employer UsageCommon entry-level role across industriesMid-level position requiring some experience

The main difference between Customer Service Rep II and Customer Service Rep I lies in experience and responsibilities. Customer Service Rep II typically handles more complex customer issues, may mentor junior staff, and requires some prior experience. Customer Service Rep I is more focused on basic customer interactions and transactions. Both roles are vital in customer support environments, with the Rep II position representing a step up in skill and responsibility.

How can I make 2000 a week working from home?

A Customer Service Rep II can potentially earn $2,000 weekly by working full-time hours, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high call volumes, working overtime, or earning bonuses, depending on the employer's pay structure and your efficiency. Building expertise in customer service tools and maintaining consistent performance can help increase earnings in remote customer service roles.

What jobs pay 4000 a week without a degree?

Customer Service Representatives II typically do not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or skilled trades, which may require certifications or extensive experience rather than a formal degree. Some independent contractors or entrepreneurs in certain fields can also achieve this income level through commissions or business profits.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry-specific knowledge, often supplemented by certifications or technical expertise.

What is customer service rep II?

A Customer Service Representative II is a mid-level role responsible for handling customer inquiries, resolving issues, and providing support. This position often requires prior experience, strong communication skills, and familiarity with customer service tools such as CRM software.
What cities are hiring for Customer Service Rep Ii jobs? Cities with the most Customer Service Rep Ii job openings:
What states have the most Customer Service Rep Ii jobs? States with the most job openings for Customer Service Rep Ii jobs include:
Customer Service Rep Ii jobs near you
Infographic showing various Customer Service Rep Ii job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative 2

Customer Service Representative 2

Arizona Department of Administration

Phoenix, AZ • On-site

Other

Re-posted 20 days ago

Job description

Customer Service Representative 2
Job No: 540923
Work Type: Temporary
Location: PHOENIX
Categories: Administrative Support/Customer Service, Misc/Other/Not Applicable
SECRETARY OF STATE (DEPT OF STATE)
SECRETARY OF STATE (DEPT OF STATE)
The mission of the Office of the Arizona Secretary of State is to provide services throughout the state to:
Preserve our history
Promote engagement; and
Protect the future
The office strives to achieve this mission by being trusted, accessible, innovative, and secure
Customer Service Representative 2
Job Location:
Address: 1700 W. Washington St., Phoenix, AZ 85007
Posting Details:
Salary: 20.00
Grade: 4
Job Summary:
A Customer Service Representative 2 with the Elections Division of the Secretary of State's Office exercises judgment within established guidelines to perform journey level customer service activities by performing tasks related to answering customer inquiries received via telephone, in person, via email, or other communications. Customers may include members of the public, county and local officials, or members of the regulated community.
Primary duties include interaction with customers to provide information relating to rules, regulations, laws, policies and procedures. Secondary duties may include drafting correspondence, proofing election-related documents, handbooks and pamphlets, compiling statistics, data entry, resolving complaints, and assisting in keeping the office compliant with federal and state election laws.
This position is responsible for providing excellent customer service; for accuracy and timeliness of work products; for correctly interpreting rules and regulations; for the security of voter and customer information; for applying adequate problem-solving techniques and methods; disseminating information within guidelines; to solve customer service problems, and; to prioritize assigned tasks within parameters.
Job Duties:
Interact with citizens, candidates, or county and local officials on a variety of complex or sensitive issues. Act as primary customer service representative via telephone and email. Explain election related information to citizens desiring to participate in the election process. Explain election related requirements to potential candidates (e.g., qualifications, filing dates, filing requirements or other regulations). Assist county and municipal election officials with election related inquiries and requirements.
Research election related topics, compile information, and analyze policies and procedures for various Secretary of State publications. Interact with management and staff on a variety of complex or sensitive issues. Conduct and prepare a variety of research projects alongside management and staff, including, but not limited to the production of Office handbooks.
Assist with the master election calendar for each election cycle, including researching relevant election dates, events, and statutory and constitutional duties across jurisdictions.
Other duties as assigned as related to the position (typically 5% - 10%)
Knowledge, Skills & Abilities (KSAs):
Knowledge:
• Basic knowledge of Arizona elections, state government and duties of Secretary of State.
• Knowledge of computer hardware and software or other resources necessary to conduct research, review materials, edit or create documents, and organize electronic files.
Skills:
• Excellent oral, written, and interpersonal communications.
• Customer service and problem-solving skills that follow established procedures, rules and policies.
• Skilled in transcribing, creating, editing and summarizing meeting minutes.
• Can set and achieve realistic yet ambitious goals
Abilities:
• Adaptive to change in procedures or responsibilities.
• Promote a positive work environment that contributes to overall success of the Agency.
• Interpret and apply Agency and Election Div. procedures and policies.
• Prioritize multiple tasks and assignments.
• Can initiate and complete tasks without close supervision or instruction
• Can advise team members in resolving customer service issues.
Pre-Employment Requirements:
  • Valid Az Driver License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Advertised: 18 May 2026 US Mountain Standard Time
Applications close:
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