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Customer Service Rep Entry Level Jobs in Washington

SMO Energy

Customer Service Representative

La Plata, MD

$16 - $21.75/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

SMO Energy

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Grotto Pizza

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

U-Haul

Customer Service Representative

Upper Marlboro, MD · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

GROTTO PIZZA INC.

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

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All JobsCustomer Service Rep JobsCustomer Service Rep Entry Level JobsCustomer Service Rep Entry Level Jobs in Washington

Customer Service Rep Entry Level information

What jobs pay 4000 a week without a degree?

Entry-level customer service representative roles typically do not pay $4,000 a week; however, high-paying sales positions, such as insurance or real estate agents, can reach that level with commissions. Skilled trades like certain construction or electrical work may also offer high weekly earnings without a degree, especially with experience and certifications. These roles often require strong communication skills, certifications, or licensing rather than formal degrees.

What does a Customer Service Rep Entry Level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a positive attitude, and basic computer proficiency. Relevant experience or a high school diploma is often preferred, and some employers may require training on specific customer service tools or software. Applying to entry-level positions, preparing a clear resume, and demonstrating problem-solving abilities can improve chances of hiring.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

What are the key skills and qualifications needed to thrive as a Customer Service Rep Entry Level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.

How to make 2000 a week working from home?

A customer service representative working from home can potentially earn $2,000 weekly by handling high call volumes, working multiple shifts, or taking on additional part-time roles. Developing strong communication skills, gaining experience, and using tools like CRM software can help increase earning potential, but achieving this level of income typically requires consistent effort and possibly working overtime or multiple jobs.

Can you have customer service skills with no experience?

Customer Service Representative entry-level roles often do not require prior experience, as they focus on interpersonal skills, communication, and problem-solving abilities. Employers may provide training on company-specific tools and procedures, making soft skills more important than experience for starting in this role.
What are the most commonly searched types of Customer Service Rep jobs in Washington? The most popular types of Customer Service Rep jobs in Washington are:
What are popular job titles related to Customer Service Rep Entry Level jobs in Washington? For Customer Service Rep Entry Level jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep Entry Level jobs in Washington look for? The top searched job categories for Customer Service Rep Entry Level jobs in Washington are:
What cities in Washington are hiring for Customer Service Rep Entry Level jobs? Cities in Washington with the most Customer Service Rep Entry Level job openings:
Customer Service Rep Entry Level jobs near you
Customer Service Representative

Customer Service Representative

SMO Energy

La Plata, MD

$16 - $21.75/hr

Full-time

Medical, Dental, Retirement

Re-posted 10 days ago

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!

Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

Specific duties include:

  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:

As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.

Specific qualifications include:

  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:

As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!

Apply now!

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Apply