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Weekend Zendesk Jobs in Washington (NOW HIRING)

Customer Service Representative

MD · On-site

$18 - $19/hr

Resolve support tickets using our ticketing system (Zendesk) * Log and manage quality assurance ... Willingness to work weekends and holidays - we're always baking something good!

Tech Lead

Washington, DC · On-site

$22.50/hr

Address complaints received by email or Zendesk by solving the issue or addressing it to a field ... A willingness and ability to work a variety of days and shifts, primarily evenings and weekends

Customer Relations Supervisor

MD · On-site

$20 - $25/hr

Aid in overseeing call center daily operations, including shift coverage, call-outs, and weekend ... Proficient with customer service platforms (e.g., Zendesk) and basic reporting tools like Excel ...

Customer Service Specialist

Reston, VA · On-site

$17.75 - $23.50/hr

Proficiency with CRM systems (e.g., Salesforce, Zendesk) and Microsoft Office Suite. * Ability to multitask and manage time effectively in a fast-paced environment. * Empathy, patience, and a ...

Ability to work nights and weekends appropriately to retail business needs. Must be able to stand ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $20.70 BE AWARE OF ...

AP Specialist

Silver Spring, MD · On-site

$20.70/hr

... and weekends appropriately to retail business needs. • Must be able to stand / walk sales floor ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $20.70 BE AWARE OF ...

... weekend work. Participation in a rotating on call schedule is required (1 week, every 8 weeks ... Ticketing System (Spiceworks, ConnectWise, ZenDesk, etc) * Remote Connectivity tools (LogMeIn ...

Transfer Coordinator (EMT/CNA)

Lanham, MD · On-site

$24.53 - $37.44/hr

The shifts are 12 hours and every other weekend is required. This Full-Time position will be ... Discharge Transport requests in naviHealth Radiology ticket management in Zendesk * Connects with ...

Ability to work nights and weekends appropriately to retail business needs. Must be able to stand ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF ...

... and weekends appropriately to retail business needs. • Must be able to stand / walk sales floor ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF ...

MSP Level 3 Technician

Alexandria, VA · On-site

$75K - $100K/yr

... Zendesk. * Documentation & Process Management: Proficiency in documentation tools like Hudu, IT ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...

MSP Level 2 Technician

Alexandria, VA · On-site

$55K - $81K/yr

Provide on-call support for critical issues, including after-hours and weekend support as needed ... or Zendesk. * Networking Expertise: In-depth understanding of networking protocols, IP addressing ...

... Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps * Data ... Occasional evening and weekend work may be required on a case-by-case basis to meet Crisis24's core ...

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Showing results 1-20

Weekend Zendesk information

What is the difference between Weekend Zendesk vs Weekend Customer Support Representative?

AspectWeekend ZendeskWeekend Customer Support Representative
Required CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, possibly Zendesk experience
Work EnvironmentRemote or on-site, tech-focused support teamsRemote or on-site, customer-facing roles
Employer & IndustryTech companies, SaaS providersRetail, e-commerce, service industries

Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.

Does Weekend Zendesk allow remote work?

Weekend Zendesk positions typically offer remote work options, allowing employees to perform customer support tasks from home. The availability of remote work may depend on the company's policies and the specific role requirements, such as familiarity with Zendesk software and communication tools. Candidates should verify remote work policies during the application process.

Is Weekend Zendesk a good company to work for?

Weekend Zendesk is a role that involves providing customer support using Zendesk software, often on a part-time or weekend schedule. The work environment and employee satisfaction can vary, so researching reviews and company policies is recommended for potential applicants.

What are the most commonly searched types of Zendesk jobs in Washington?

The most popular types of Zendesk jobs in Washington are:

What cities in Washington are hiring for Weekend Zendesk jobs?

Cities in Washington with the most Weekend Zendesk job openings:

Customer Service Representative

Lyon Bakery

University Park, MD • On-site

$18 - $19/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Representative

Landover Office - Hyattesville, MD 20785

Overview

Salary Range $18.00 - $19.00 Hourly

Description

At Lyon Bakery, we don't just bake bread—we deliver the foundation for some of DC's most memorable meals. We're seeking a customer-focused, detail-driven, and team-oriented Customer Service Representative who's ready to roll up their sleeves and butter up clients with top-notch service. If you're energized by solving problems, supporting chefs and food professionals, and being part of a collaborative team, this role is your jam (and maybe your baguette too).

This person who will help shape our daily customer experience will…

Deliver Outstanding Customer Support

  • Communicate professionally with clients via phone, voicemail, and email
  • Listen attentively and provide thoughtful solutions to customer concerns
  • Respond to emails with clarity, empathy, and consistency
  • Resolve support tickets using our ticketing system (Zendesk)
  • Log and manage quality assurance complaints and credit requests

Ensure Accurate Order Processing

  • Accurately process customer orders, applying correct discounts, pricing, payment terms, and shipping details
  • Coordinate delivery logistics with the transportation team and provide ETAs to clients
  • Prepare customers' orders when needed, follow applicable food safety protocols and standards
  • Look up and verify customer orders and invoices

Support Operational Excellence

  • Generate and print end-of-day reports
  • Collaborate with team members to balance workloads and meet departmental goals
  • Assist with rotating weekend shifts and holiday coverage
  • Maintain a punctual and flexible work schedule
  • Perform additional duties as assigned by management

Why You'll Loaf Working Here

At Lyon Bakery, you'll be part of a team that values quality, collaboration, and continuous improvement. We're not just baking bread—we're building relationships and supporting the culinary community.

Qualifications

What You Bring to the Table

  • A warm, professional communication style that's always customer-ready
  • Skilled in calmly navigating difficult conversations and helping customers feel heard and supported
  • Strong customer service and communication skills
  • Ability to empathize with customer concerns and respond professionally
  • Bilingual (Spanish/English) preferred
  • Call center experience and familiarity with SAP ERP and Zendesk are a plus
  • Proficiency in office suites (Outlook, and Excel)
  • Ability to lift up to 25 pounds
  • High School Diploma or GED required
  • Comfortable working in a fast-paced, team-driven environment
  • Willingness to work weekends and holidays - we're always baking something good!