ZipRecruiter

Log In

1

Customer Service Project Manager Jobs in Baton Rouge, LA

Centurion

Project Manager

Baton Rouge, LA · On-site

$85K/yr

DESCRIPTION The Project Manager leads all phases of on-site project execution, ensuring alignment ... management, preconstruction services, and owner representation. Our mission is to deliver ...

Centurion

Project Manager

Baton Rouge, LA

$85K/yr

The Project Manager leads all phases of on-site project execution, ensuring alignment with ... management, preconstruction services, and owner representation. Our mission is to deliver ...

Forte & Tablada

Project Manager

Denham Springs, LA

The Project Manager will lead inspection staff, manage schedules and budgets, and uphold the firm's commitment to quality and client service. Roles & Responsibilities · Manage CE&I projects from ...

whartonsmith

Project Manager

Baton Rouge, LA · On-site

Wharton-Smith, Inc. is currently seeking an experienced Project Manager to work in the Water ... Partner with Preconstruction Services regarding value engineering/constructability, soliciting ...

whartonsmith

Project Manager

Baton Rouge, LA · On-site

Wharton-Smith, Inc. is currently seeking an experienced Project Manager to work in the Water ... Partner with Preconstruction Services regarding value engineering/constructability, soliciting ...

whartonsmith

Project Manager

Baton Rouge, LA

Wharton-Smith, Inc. is currently seeking an experienced Project Manager to work in the Water ... Partner with Preconstruction Services regarding value engineering/constructability, soliciting ...

Wharton-Smith

Project Manager

Baton Rouge, LA · On-site

Wharton-Smith, Inc. is currently seeking an experienced Project Manager to work in the Water ... Partner with Preconstruction Services regarding value engineering/constructability, soliciting ...

whartonsmith

Project Manager

Baton Rouge, LA

Wharton-Smith, Inc. is currently seeking an experienced Project Manager to work in the Water ... Partner with Preconstruction Services regarding value engineering/constructability, soliciting ...

Aggreko

Project Manager, Major Projects

Baton Rouge, LA · Remote

$130K - $150K/yr

We keep our customers' worlds on. From world-class events that last a few weeks to mining ... Utility, Petrochem/Refining, Building Construction and Services * Knowledge in HVAC/R, electrical ...

previous page

Showing results 41-60

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Baton Rouge, LA

Customer Service Project Manager information

See Baton Rouge, LA salary details

$35K

$87.3K

$109.5K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Baton Rouge, LA is $87,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $100,300.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $87,312 per year, or $42 per hour.

Project Manager

All South Consulting Engineers

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 22 hours ago

Job description


 Why People Love Working With Us:
 At All South Consulting Engineers, we design more than infrastructure—we shape communities. As a full-service, privately owned firm in Southeast Louisiana, we specialize in municipal and civil engineering, as well as project management on behalf of our clientele, delivering innovative, efficient, and resilient solutions. We combine cutting-edge technology, regulatory expertise, and strategic planning to create sustainable infrastructure that makes an impact. Recognized as one of the Gulf South’s fastest-growing firms, we foster a collaborative workplace where your ideas truly matter. Ready to lead groundbreaking projects, work with experts, and make a difference? Join us today!
Job Overview:
All South Consulting Engineers is seeking a dedicated Project Manager to work in Baton Rouge, La.
The ideal candidate will manage large scale/scope projects while keeping stakeholders informed of project status, monitoring budgetary constraints, and ensuring compliance with state/federal regulations.  A successful candidate communicates clearly and professionally, particularly when addressing complex issues. Our ideal candidate is a critical thinker, dependable, and demonstrates independence in carrying out work duties.  
Key Responsibilities:
 
  • Negotiating and managing project budgets, tracking funds, and ensuring accurate, daily financial reporting across multiple levels of budget control—from legislative appropriations through contract obligations and reimbursements. 
  • Ensures costs are reasonable and projects are executed in compliance with state and federal laws, including Public Bid Law and applicable federal requirements. 
  • Reviews diverse procurement and contract documents, managing amendments and change orders, and overseeing reimbursements.
  • Communicate with multiple entities. 
  • The role requires adaptability, strong multitasking skills, and the ability to manage emergency and non-traditional projects in a complex, multi-funded environment while ensuring delivery of functional facilities upon project completion.

Highly desired skills/abilities/knowledge areas include:
 
  • Demonstrated experience in budget management, financial tracking, or oversight of multi-source funding structure
  • Ability to manage a large, diverse portfolio of projects simultaneously
  • Demonstrated ability to interpret and apply building codes, life safety standards, ADA requirements, and regulatory compliance
  • Effective communication skills for working with elected officials, public agencies, and diverse entities.
  • Experience with procurement processes, public bidding and various funding mechanisms.

Minimum Qualifications:
 
  • Nine years of experience in project management, construction management, architecture, landscape architecture, engineering, interior design, budget analysis or development, or contracts/grants management; OR
 
  • A bachelor's degree in construction management, engineering, architecture, landscape architecture, interior design, public administration, or in a business administration field plus six years of experience in project management, construction management, architecture, landscape architecture, engineering, interior design, budget analysis or development, or contracts/grants management; OR
 
  • A bachelor's degree in architecture, landscape architecture, interior design, or in an engineering field plus four years of professional architecture, landscape architecture, engineering, or interior design experience; OR
 
  • Possession of a current Louisiana license to practice professional architecture, landscape architecture, engineering, or interior design plus two years of experience as a licensed architect, landscape architect, engineer, or interior designer.

Experience Substitution:
 
  • An advanced degree in a qualifying educational field will substitute for a maximum of one year of the required experience.
     
  • Possession of either a Certified Construction Manager Certification (CCM) or Project Management Professional Certification (PMP) will substitute for a maximum of one year of the required experience

Why You'll Love Working For Us:
  • Exceptional Health Benefits for You: We fully cover 100% of your Health, Vision, Dental, Disability, and Life Insurance, giving you peace of mind. Your family can also be added at a highly affordable rate, offering extra flexibility and value.
  • Investing in Your Growth: We’re committed to your professional success, offering career advancement opportunities through tailored training and development programs.
  • Rewarding Your Contributions: Receive a yearly performance-based bonus to celebrate your dedication and the impact you make in driving the company’s success.
  • Flexible Work Schedule: Enjoy a 4-day workweek (Monday–Thursday) with 9-hour days, plus a half-day Friday to help balance work and life.

Powered by JazzHR

TdvrzMK9oz