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Customer Service Project Manager Jobs in Baton Rouge, LA

Flexicrew Technical Services (FTS)

Be Seen First

Project Manager

Baton Rouge, LA · On-site

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

Flexicrew Technical Services (FTS) is seeking an experienced Commercial Project Manager to oversee commercial construction projects from preconstruction through final completion. This is a full-time ...

Quanta Services

Project Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

NorthStar Energy Services, a Quanta Services, Inc. (NYSE:PWR) company, is based in Channelview, TX ... Project Manager - Houston, TX or Baton Rouge, LA (Experience: 10 years) Responsibilities: * Manage ...

Diamond D Industries

PROJECT MANAGER

Baton Rouge, LA · On-site

Based in South Louisiana, DDI offers clearing, access, site preparation, logistics, and storm response services throughout North America. Project Manager: The Project Manager is responsible for ...

Diamond D Industries

PROJECT MANAGER

Baton Rouge, LA · On-site

Based in South Louisiana, DDI offers clearing, access, site preparation, logistics, and storm response services throughout North America. Project Manager: The Project Manager is responsible for ...

Diamond D Industries

PROJECT MANAGER

Baton Rouge, LA · On-site

Based in South Louisiana, DDI offers clearing, access, site preparation, logistics, and storm response services throughout North America. Project Manager: The Project Manager is responsible for ...

Northstar Energy Services

Project Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

About Us NorthStar Energy Services, a Quanta Services, Inc. (NYSE:PWR) company, is based in ... Project Manager - Houston, TX or Baton Rouge, LA (Experience: 10 years) What You'll Do ...

Northstar Energy Services

Project Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

About Us NorthStar Energy Services, a Quanta Services, Inc. (NYSE:PWR) company, is based in ... Project Manager - Houston, TX or Baton Rouge, LA (Experience: 10 years) What You'll Do ...

Orbital

Project Manager

Baton Rouge, LA · On-site

$130K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide enhanced customer support as a technical liaison, and support regional business development ... Project management experience including understanding and use of project management and project ...

Dashiell

Project Manager

Gonzales, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

DACON delivers construction services across substations and power systems, supporting electric ... Primary Function: The Project Manager is responsible for the full lifecycle management of ...

GROUP Contractors

Project Manager

Baton Rouge, LA

... purchasing subcontractor services and material purchases; reviewing proposed designs for ... Meet with Client / Customer on a regular basis to discuss status of projects, determine client ...

Instrata

Security Project Manager

Baton Rouge, LA · On-site

Build trusted relationships through proactive communication, responsiveness, and exceptional customer service. * Provide regular project updates, manage client expectations, and resolve issues ...

GROUP Contractors

Project Manager

Baton Rouge, LA

... purchasing subcontractor services and material purchases; reviewing proposed designs for ... Meet with Client / Customer on a regular basis to discuss status of projects, determine client ...

The Lemoine Company

Project Manager

Gonzales, LA · On-site

  • Dental

  • Vision

  • Retirement

We provide comprehensive project management services from concept through completion, ensuring quality, cost-efficiency, and schedule adherence.Position Overview:We are seeking a qualified and ...

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Showing results 21-40

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Baton Rouge, LA

Customer Service Project Manager information

See Baton Rouge, LA salary details

$35K

$87.3K

$109.5K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Baton Rouge, LA is $87,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $100,300.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $87,312 per year, or $42 per hour.

Project Manager

Safe Air Technology LLC

Baton Rouge, LA • On-site

Full-time

Re-posted 17 days ago

Job description

About Company:

At Safe Air Technology, our greatest differentiator is our team. With over two decades of combined experience spanning sales, engineering, manufacturing, and administration, our people are the driving force behind our continued success and reputation for excellence.

This depth of knowledge and expertise ensures that every customer receives not only industry-leading equipment, but also exceptional support and customized solutions. From project inception through final delivery, our team is committed to delivering precision, reliability, and performance at every stage.

When you partner with Safe Air Technology, you’re not just investing in high-quality equipment—you’re gaining a dedicated team committed to your success.

About the Role:

The Project Manager will be responsible for leading and overseeing projects from initiation through completion, ensuring that all objectives are met on time, within scope, and within budget. This role requires coordinating cross-functional teams and managing resources effectively to deliver high-quality project outcomes. The Project Manager will develop detailed project plans, schedules, and documentation to track progress and communicate status to stakeholders. They will also identify and mitigate risks, resolve issues, and ensure compliance with organizational standards and best practices throughout the project life cycle. Ultimately, the Project Manager will drive project success by fostering collaboration, maintaining clear communication, and adapting to changing priorities in a dynamic environment.

Minimum Qualifications:

  • Bachelor’s degree in Business Administration, Project Management, or a related field.
  • Proven experience in project coordination and management within a professional setting.
  • Proficiency in Microsoft Project and other project management software tools.
  • Strong understanding of project life cycle methodologies and best practices.
  • Excellent organizational, communication, and leadership skills.

Preferred Qualifications:

  • Project Management Professional (PMP) certification or equivalent.
  • Experience managing projects in a technology or software development environment.
  • Familiarity with Agile and Scrum methodologies.
  • Advanced skills in data analysis and reporting tools.
  • Experience working with remote or distributed teams.

Responsibilities:

  • Develop, maintain, and communicate comprehensive project plans and schedules using project management software such as Microsoft Project.
  • Coordinate project activities, resources, and stakeholders to ensure timely delivery of project milestones and deliverables.
  • Manage project documentation, including status reports, risk logs, and change requests, to maintain transparency and accountability.
  • Facilitate project meetings and provide clear communication to team members and stakeholders regarding project progress and challenges.
  • Monitor project performance and implement corrective actions as needed to keep projects aligned with goals and objectives.

Skills:

The required skills such as project coordination, planning, scheduling, and administration are essential for organizing and driving projects forward on a daily basis. Proficiency with Microsoft Project and other project management software enables the Project Manager to create detailed schedules, allocate resources efficiently, and monitor progress effectively. Managing project documentation ensures that all stakeholders have access to up-to-date information, facilitating transparency and informed decision-making. Understanding the project life cycle allows the Project Manager to anticipate challenges and implement best practices at each phase, from initiation to closure. Preferred skills like Agile methodologies and experience with remote teams enhance the ability to adapt to diverse project environments and improve collaboration across different working styles.