1

Customer Service Project Manager Jobs in Alabama

Project Manager

Theodore, AL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Project Manager

Birmingham, AL

$95K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as the primary customer interface for assigned projects. * Coordinate cross-functional teams across engineering, procurement, fabrication, software, and field services. * Identify and manage ...

Project Manager

Piedmont, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Project Manager

Montgomery, AL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Project Manager

Montgomery, AL · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Place or coordinate service calls if necessary as requested by customer/ contractor/ Field Crew/ on ... Comfortable managing multiple projects in a fast-paced environment * Proficient in Microsoft Office ...

Project Manager

Trussville, AL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

$74K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all project documentation through the lifecycle including providing all details on documentation to either the service team or customer to set them up for success. Knowledge, Skills, and ...

SWJ Technologie specializes in providing engineering, planning, and project management services ... This role serves as the primary liaison between customers and internal cross-functional teams ...

SWJ Technologie specializes in providing engineering, planning, and project management services ... This role serves as the primary liaison between customers and internal cross-functional teams ...

Project Manager

Hoover, AL

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Manage the customer expectations and relationships. * Responsible for the safe delivery of project deliverables to meet customer and budget requirements, while maintaining high quality standards.

Project Manager

Hoover, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Manage the customer expectations and relationships. * Responsible for the safe delivery of project deliverables to meet customer and budget requirements, while maintaining high quality standards.

Project Manager

Hoover, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Manage the customer expectations and relationships. * Responsible for the safe delivery of project deliverables to meet customer and budget requirements, while maintaining high quality standards.

Be Seen First

Project Manager

Birmingham, AL · On-site

$75 - $85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Focus: Commitment to delivering high-quality service and responsiveness to stakeholder ... Project Manager - Asset Documentation (Prescreening Questions) * Do you have a minimum of 5 years ...

Maintain communication between customers, contractors, field personnel, and internal departments. Financial & Cost Management * Maintain project files including job costing, billing information ...

MMIS Project Manager

Montgomery, AL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Project Manager will be primarily responsible for the health of their cohort project. The ... Excellent problem-solving and customer service skills * Experience with communications and ...

Showing results 41-60

Customer Service Project Manager information

See Alabama salary details

$33.1K

$82.4K

$103.3K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Alabama is $82,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $94,700.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities in Alabama are hiring for Customer Service Project Manager jobs?

Cities in Alabama with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,416 per year, or $39.6 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Amteck rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Lead Large-Scale Electrical Construction Projects for One of the Nation's Top 50 Electrical Contractors!

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects. This is a high-impact leadership role responsible for managing large-scale commercial and industrial electrical projects ranging from $30M-$50M+, while driving project performance, financial success, client satisfaction, and team development.

If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we want to hear from you.

What You'll Do

As a Project Manager, you will oversee all phases of electrical construction projects from preconstruction through closeout while serving as the primary liaison between clients, field leadership, and executive management.

Key Responsibilities

  • Manage large-scale electrical construction projects
  • Lead project planning, scheduling, budgeting, procurement, and execution
  • Drive project financial performance, forecasting, and cost control
  • Coordinate closely with Superintendents, Foremen, Engineering, Estimating, and Executive Leadership
  • Develop and mentor Assistant Project Managers and project staff
  • Build and maintain strong client relationships while ensuring exceptional customer service
  • Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation
  • Utilize scheduling tools such as Primavera P6 and Microsoft Project to maintain project schedules
  • Lead pull-planning sessions and implement production tracking strategies
  • Oversee quality assurance, safety compliance, and project closeout processes
  • Review and negotiate major material purchases and subcontract agreements
  • Collaborate with HR and Operations teams to support workforce planning and project staffing
  • Identify value engineering opportunities and prefabrication solutions to improve project outcomes
What We're Looking For

Required Qualifications

  • 3-5+ years of Project Management experience in electrical construction
  • Experience managing commercial and industrial electrical construction projects
  • Demonstrated success managing projects valued at $30M-$50M+
  • Strong knowledge of:
    • Electrical Construction Project Management
    • National Electrical Code (NEC)
    • OSHA regulations and safety practices
  • Experience with Primavera P6, Microsoft Project, or similar scheduling software
  • Strong financial management, forecasting, and budgeting skills
  • Exceptional leadership, communication, and organizational abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Willingness to travel based on project requirements

Preferred Qualifications

  • Experience with AccuBid Anywhere
  • Experience leading large field teams and mentoring project staff
  • Strong understanding of construction technology and document management systems
Why Join Amteck?

At Amteck, we invest in our people and provide opportunities to work on some of the most exciting and challenging electrical construction projects in the industry.

We Offer

  • Competitive salary and performance incentives
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development and advancement opportunities
  • Leadership training and career growth programs
  • Collaborative, team-oriented culture
  • Opportunity to lead high-profile national construction projects
Apply Today

If you're ready to take the next step in your construction management career and lead impactful electrical construction projects, we'd love to hear from you.

Apply now to join the Amteck team and help build the future of electrical construction.


What Amteck employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom