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Customer Service Professional Jobs in Park Ridge, IL

LHH US

Customer Service

Des Plaines, IL

$50K - $62K/yr

LHH is seeking a Customer Service / Order Management Representative to support our clients ... This role is ideal for a detail-oriented professional with manufacturing industry experience who ...

New

LHH US

Customer Service

Des Plaines, IL · On-site

$50K - $62K/yr

LHH is seeking a Customer Service / Order Management Representative to support our clients ... This role is ideal for a detail-oriented professional with manufacturing industry experience who ...

New

Rowell Chemical Corp

Customer Service

Willow Springs, IL · On-site

$20 - $25/hr

Unwavering commitment to customer service, quality, safety and value has been the key to Rowell ... Treats others with professionalism, gives and welcomes feedback, inspires the trust of others ...

Rowell Chemical

Customer Service

Willow Springs, IL · On-site

$17.25 - $22.75/hr

Unwavering commitment to customer service, quality, safety and value has been the key to Rowell ... Treats others with professionalism, gives and welcomes feedback, inspires the trust of others ...

Pep Boys

Lead Customer Service Advisor

Waukegan, IL · On-site

$15 - $19.80/hr

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

NRG

Field Service Professional -Mchenry, IL

Mchenry, IL · On-site

$25.35 - $27.60/hr

We find purpose in proactively protecting and keeping our customers connected to home, no matter ... Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your ...

Pep Boys

Lead Customer Service Advisor

Hodgkins, IL · On-site

$15.40 - $19.80/hr

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Pep Boys

Lead Customer Service Advisor

Waukegan, IL

$15 - $19.80/hr

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Pep Boys

Lead Customer Service Advisor

La Grange, IL · On-site

$15.40 - $19.80/hr

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

NRG

Field Service Professional -Palatine, IL

Palatine, IL · On-site

$25.35 - $27.60/hr

We find purpose in proactively protecting and keeping our customers connected to home, no matter ... Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your ...

NRG

Field Service Professional -Palatine, IL

Palatine, IL · On-site

$25.35 - $27.60/hr

We find purpose in proactively protecting and keeping our customers connected to home, no matter ... Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your ...

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Showing results 41-60

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Park Ridge, IL

Customer Service Professional information

See Park Ridge, IL salary details

$9

$16

$25

How much do customer service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service professional in Park Ridge, IL is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.98 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Park Ridge, IL?

The most popular types of Customer Service jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Customer Service Professional jobs?

Cities near Park Ridge, IL with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,766 per year, or $16.7 per hour.

Sales Support / Customer Service - eCommerce

BODY BUILDERS DISCOUNT OUTLET INC

Forest Park, IL • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Description

Fitness Factory makes purchasing home and commercial fitness equipment fast, easy, convenient, and affordable. Our products play an immense role in changing, influencing, and enhancing the lives of our customers. 


Our established company with a more than 35-year history of success is growing. We are seeking a Sales Support / Customer Service professional to work with our eCommerce sales team in our Forest Park, IL office.


You may be the ideal candidate if:  

  • You have a strong desire to help others
  • You relish the opportunity to solve problems 
  • You are passionate about working as part of a team to achieve common goals
  • You are determined to see tasks through to completion 

Responsibilities include but are not limited to: 

  • Respond to and solve customer service issues through email, web chat, Amazon, eBay and phone 
  • Manage and process daily orders within our ERP system, ensuring seamless transfer from e-commerce platforms to the shipping warehouse
  • Answer live support calls
  • Manage backorders
  • File traces and claims with shipping companies
  • Call and email customers if additional information is required to fulfill their order
  • Assist sales team with post-sales support

General Qualifications: 

  • Willing to adapt and learn 
  • Excited to work directly with end customers on the phone
  • Strong desire to solve problems with the least touches possible
  • Average to strong typing skills
  • Ability to proficiently navigate Microsoft Office and multiple online marketplace platforms
  • Ability to work on-site in office, 5 days per week
  • Positive attitude 

Preferred Qualifications:

  • Prior customer service experience
  • Fitness-minded lifestyle and passion a plus
  • Experience with online marketplaces such as Amazon and eBay

Benefits: 

  • Compensation including both base hourly pay and bonus 
  • Employee discount 
  • On-site workout facilities

Full-time Employee Benefits: 

  • Competitive health insurance (medical, dental, vision) 
  • 401(k) 
  • Profit Sharing 
  • Paid Time Off (PTO) 

Apply