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Customer Service Professional Jobs in Cold Spring, KY

HRS Talent Solutions

Customer Service Assistant

Cincinnati, OH · On-site

$16.50 - $22.75/hr

Respond to customer inquiries in a professional and timely manner * Maintain and update customer information in internal systems and records * Help track service issues, follow-up items, and customer ...

Alphabe Insight

Customer Service Assistant

Cincinnati, OH · On-site

$16.50 - $22.75/hr

Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Provide accurate information about products, services, and policies to customers. * Process orders ...

Mayer

Customer Service Specialist

Cincinnati, OH · On-site

$17/hr

Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide detailed product and service information to customers. * Maintain accurate records of ...

Sparkbit 360

Customer Service Specialist

Cincinnati, OH · On-site

$16.25 - $21.50/hr

Customer Service Specialist At Sparkbit 360, we believe that every brand has a story worth sharing ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...

Alphabe Insight Inc

Customer Service Assistant

Cincinnati, OH · On-site

$16.50 - $22.75/hr

Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Provide accurate information about products, services, and policies to customers. * Process orders ...

New

Nexxaworks

Customer Service Specialist

Cincinnati, OH · On-site

$17/hr

Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide detailed product and service information to customers. * Maintain accurate records of ...

Sparkbit 360

Customer Service Specialist

Cincinnati, OH

$18 - $26/hr

As a full-service marketing and public relations agency, were dedicated to helping businesses like ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...

Alphabe Insight Inc

Customer Service Assistant

Cincinnati, OH · On-site

$16.50 - $22.75/hr

Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Provide accurate information about products, services, and policies to customers. * Process orders ...

Vernovis

Customer Service Advocate

Springdale, OH · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Advocate Location : Cincinnati OH (Onsite) Who We Are: Vernovis is a Total Talent ... At Vernovis, we help these professionals achieve their career goals, matching them with innovative ...

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Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Cold Spring, KY

Customer Service Professional information

See Cold Spring, KY salary details

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How much do customer service professional jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service professional in Cold Spring, KY is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Cold Spring, KY?

The most popular types of Customer Service jobs in Cold Spring, KY are:

What cities near Cold Spring, KY are hiring for Customer Service Professional jobs?

Cities near Cold Spring, KY with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Cold Spring, KY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,346 per year, or $16.5 per hour.

Customer Service Assistant

HRS Talent Solutions

Cincinnati, OH • On-site

$16.50 - $22.75/hr

Other

Re-posted 18 days ago

Job description

About the job Customer Service Assistant
Customer Service Assistant
Entry-Level Customer Support & Service Coordination Role
About the Role
We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This role is well suited to someone who can help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks in a professional office environment.
The position includes a combination of customer communication, service coordination, record updates, issue tracking, internal follow-up, and general support for customer service workflows. The right candidate will be comfortable helping customers, maintaining accurate information, and supporting a team through consistent and organized daily service tasks.
This is a strong opportunity for applicants who want to build experience in customer support, service coordination, and office-based client communication. There is also room to grow over time for candidates who demonstrate reliability, professionalism, and strong overall performance.
Key Responsibilities

  • Provide day-to-day support for customer service activities and routine service requests
  • Respond to customer inquiries in a professional and timely manner
  • Maintain and update customer information in internal systems and records
  • Help track service issues, follow-up items, and customer communication
  • Support coordination between customers and internal team members as needed
  • Assist with service-related documents, updates, and routine administrative tasks
  • Help maintain accurate records and organized customer support workflows
  • Contribute to a professional, responsive, and service-focused work environment
Requirements
  • Reliable transportation to and from the workplace, if required
  • Strong communication skills and professional customer-facing manner
  • Ability to stay organized and manage routine support tasks consistently
  • Professional attitude and dependable work habits
  • Ability to follow established service processes and handle information accurately
Preferred Skills
  • Previous experience in customer service, office support, administration, or front-line client support is an asset
  • Comfortable using email, spreadsheets, documents, and internal systems
  • Clear written and verbal communication
  • Strong time management and ability to stay organized throughout the day
  • Ability to handle recurring support tasks with accuracy and professionalism
  • Team-oriented, dependable, and service-focused approach to daily work

Compensation and Growth
This position offers a competitive starting wage based on experience, qualifications, and overall fit. There is also room for growth over time for candidates who show strong performance, reliability, and the ability to take on additional responsibilities.
Apply
If you are interested in a Customer Service Assistant position and can provide professional, organized, and dependable support in a customer-focused environment, we encourage you to apply.

Apply