ZipRecruiter

Log In

1

Customer Service Professional Jobs in Ohio (NOW HIRING)

hawx

Service Professional

Cincinnati, OH · On-site

$18 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

Hawx Pest Control

Service Professional

Cincinnati, OH · On-site

$18 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

Hawx Pest Control

Service Professional

Cincinnati, OH

$18 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

hawx

Service Professional

Cincinnati, OH · On-site

$18 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

R.R. Donnelley

Client Service Professional

Columbus, OH · On-site

$39K - $54K/yr

Provide post sales customer contact for inbound order fulfillment of print and print related ... May serve as lead service professional on behalf of customer and internal RRD stakeholders ...

Veritiv

Customer Solutions Professional

Fairfield, OH · On-site

$14.25 - $18/hr

Our Customer Solutions Professional will be responsible for fostering customer loyalty and trust by ... services to proactively meet the unique needs of each customer. This role requires developing a ...

next page

Showing results 1-20

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Ohio

Customer Service Professional information

See Ohio salary details

$9

$16

$24

How much do customer service professional jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service professional in Ohio is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Ohio?

The most popular types of Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Customer Service Professional jobs?

Cities in Ohio with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,590 per year, or $16.1 per hour.

Customer Service Professional

Partners Allegiant

Cuyahoga Falls, OH • On-site

$600 - $800/wk

Full-time

Re-posted 21 days ago

Job description

Cuyahoga Falls, OH | Entry-Level Opportunity | Training Provided | Career Growth

Are you a people person who enjoys helping others, staying organized, and being part of a fast-moving team?
We’re looking for a motivated, positive, and career-minded individual to join our growing team in Cuyahoga Falls. This is an excellent opportunity for someone who wants to build experience in customer service, business operations, communication, and leadership.
You’ll work directly with customers and team members while learning how our business operates and developing skills that can lead to future advancement.
What You’ll Do
Your day-to-day responsibilities will include:
  • Communicating with customers and providing excellent customer service
  • Helping establish and maintain new customer accounts
  • Following up with customers after appointments
  • Maintaining accurate customer and account information
  • Using electronic tracking and CRM systems to document customer interactions
  • Reviewing account and customer reports
  • Processing customer service requests and following them through to completion
  • Participating in team meetings, training, and development sessions
  • Helping coordinate daily team accountability and communication
  • Supporting leadership with projects and day-to-day business operations
  • Representing the company professionally and contributing to a positive team environment
What We’re Looking For
We’re looking for someone who is:
  • Friendly, outgoing, and comfortable communicating with people
  • Organized and detail-oriented
  • Reliable and professional
  • Positive and willing to learn
  • Able to work independently while also contributing to a team
  • Comfortable in a fast-paced environment
  • Motivated by personal and professional growth
  • Interested in developing leadership and business skills
Previous customer service, sales, administrative, or leadership experience is helpful but not required.

Why Join Us?
We believe people perform their best when they have the opportunity to learn, grow, and take on more responsibility.
You’ll receive hands-on training and work alongside an experienced team while developing skills in:
  • Customer service
  • Business operations
  • Communication
  • Team leadership
  • Account management
  • Organization and time management
  • Professional development
As you grow your skills and demonstrate strong performance, there are opportunities to take on additional responsibilities and leadership opportunities.
The Right Fit
This position is a great fit for someone who doesn't want to sit behind a desk doing the exact same thing every day.
Our environment is fast-paced, people-focused, and constantly changing, so adaptability, initiative, and a willingness to learn are important.
If you're ready to build professional experience, work with people, and grow with a team, we'd love to meet you.

Apply Today!
No experience? No problem. Bring your communication skills, positive attitude, and willingness to learn — we'll help you develop the rest.