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Customer Service Printing Jobs in Michigan (NOW HIRING)

We are looking for counter help / customer service person for The UPS Store of Brighton, MI ... The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally ...

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Job Overview Versatrans is a printing company specializing in custom heat transfers. We are seeking a Customer Service Representative whose primary goal will be to acquire new clients while ...

Retail Customer Service Associate

Roseville, MI · On-site

$13.50 - $15/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

Retail Customer Service Associate

Brighton, MI · On-site

$14.50 - $15.75/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

Customer Service Representative

Ann Arbor, MI · On-site

$16 - $21.50/hr

Provides customer service support. Under moderate supervision, work may involve contact with ... print jobs, scanning and faxing as general office support when needed. • Files association ...

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Retail Print Manager

Walker, MI · On-site

$16.90/hr

Sales and Service Excellence: * Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department. * Ensure the execution of Office Depot selling techniques and ...

Sales and Service Excellence: * Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department. * Ensure the execution of Office Depot selling techniques and ...

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Grand Rapids, MI

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Dewitt, MI · On-site

$12.25 - $16.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Grand Rapids, MI · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Grand Haven, MI · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

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Customer Service Printing information

What is a customer service printing job?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What skills and qualifications are needed for a customer service printing job?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

What are common challenges in a customer service printing job and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.
What are popular job titles related to Customer Service Printing jobs in Michigan? For Customer Service Printing jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Customer Service Printing jobs? Cities in Michigan with the most Customer Service Printing job openings:
Infographic showing various Customer Service Printing job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

PRINTING INDUSTRY Customer Services Representative

Whitlock Business Systems

Madison Heights, MI • On-site

$14.75 - $20/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 24 days ago


Job description

Whitlock Business Systems is a well-established and growing commercial/digital printing and e-commerce company known for delivering innovative print solutions and exceptional customer experiences. We are currently seeking a motivated, detail-oriented, and professional Customer Service Representative to join our dynamic team. We offer a competitive compensation package, commensurate with experience, including medical and dental insurance, 401(k), and PTO, including Vacation, Holidays, and Sick Days. The Customer Service Representative will play a critical role in supporting our print production and sales teams by managing customer communications, order entry, and billing while maintaining accurate documentation. This role requires a balance of strong technical, administrative, and interpersonal skills, along with a high level of professionalism and attention to detail.