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Customer Service Operations Associate Jobs in Lancaster, CA

Lab Operations Associate

Valencia, CA · On-site

$25K - $52K/mo

We are seeking Lab Operations Associate to join IQVIA Laboratories at Valencia, CA. We hire ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Lab Operations Associate

Valencia, CA · On-site

$25K - $52K/mo

We are seeking Lab Operations Associate to join IQVIA Laboratories at Valencia, CA. We hire ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Customer Service Associate

Palmdale, CA · On-site

$14.25 - $19.75/hr

About the Job BLISS Car Wash Customer Service Associate (Full & Part Time) - $500 Sign-On Bonus Pay ... Support team members to keep operations running smoothly. * Complete scheduled cleaning tasks ...

Customer Service Associate

Palmdale, CA · On-site

$14.25 - $19.75/hr

About the Job BLISS Car Wash Customer Service Associate (Full & Part Time) - $500 Sign-On Bonus Pay ... Support team members to keep operations running smoothly. * Complete scheduled cleaning tasks ...

Customer Service Associate

Palmdale, CA · On-site

$16.90 - $19/hr

BLISS Car Wash Customer Service Associate (Full & Part Time) - $500 Sign-On Bonus Pay: $16.90 - $19 ... Support team members to keep operations running smoothly. * Complete scheduled cleaning tasks ...

Customer Service Associate

Lancaster, CA · On-site

$15.25 - $21.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Lancaster, CA · On-site

$15.25 - $21.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Lancaster, CA · On-site

$18.47 - $20/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate I

Palmdale, CA · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Lancaster, CA · On-site

$15.25 - $21.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Littlerock, CA · On-site

$14.50 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Valencia, CA · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Lancaster, CA · On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Lancaster, CA · On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Mojave, CA · On-site

$17.50 - $24/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Palmdale, CA · On-site

$15.50 - $21.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Santa Clarita, CA · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Castaic, CA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Lancaster, CA · On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Service Operations Associate information

See Lancaster, CA salary details

$10

$27

$53

How much do customer service operations associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for customer service operations associate in Lancaster, CA is $27.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What job categories do people searching Customer Service Operations Associate jobs in Lancaster, CA look for? The top searched job categories for Customer Service Operations Associate jobs in Lancaster, CA are:
What cities near Lancaster, CA are hiring for Customer Service Operations Associate jobs? Cities near Lancaster, CA with the most Customer Service Operations Associate job openings:

Lab Operations Associate

IQVIA

Valencia, CA • On-site

$25K - $52K/mo

Full-time

Posted 27 days ago


IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

60th of 221 rated it services


Job description

We are seeking Lab Operations Associate to join IQVIA Laboratories at Valencia, CA.
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.
Job Summary:
The Lab Operations Associate supports the routine receipt, inspection, and processing of clinical specimens to help maintain efficient laboratory operations. This role also assists with shipment handling, inventory support, workstation organization, and adherence to safety and quality procedures.
What You'll Be Doing:
  • Receive consignments and shipments and assist with specimen intake activities
  • Open shipments, review patient information forms, and escalate missing, incorrect, or damaged materials to senior staff
  • Verify that specimens have been fully removed from kit packaging through secondary checks
  • Dispose of or recycle kit shipping supplies in accordance with site procedures
  • Support equipment upkeep, inventory activities, and general workstation clean-up
  • Respond to after-hour alarms and other job-critical operational needs as required
  • Perform administrative duties and maintain an organized work area in line with management expectations
What We Are Looking For:
  • High School Diploma or equivalent required
  • Basic computer skills
  • Ability to maintain effective reporting procedures and control workflow
The Knowledge, Skills and Abilities Needed for This Role:
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
  • Strong attention to detail when handling clinical specimens, shipment materials, and documentation
  • Ability to follow company procedures, safety requirements, and applicable regulatory guidelines
  • Ability to stay organized and manage routine tasks in a fast-paced laboratory environment
Ability to lift up to 50 lbs, frequent standing and walking, occasional sitting, close eye work requirement (computer, typing, reading small prints). Physical demands vary depending on assigned work area and work tasks. Occasional exposure to cold temperatures.
What We Offer You:
We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit IQVIA Benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $25,300.00 - $52,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US