ZipRecruiter

Log In

1

Customer Service Operations Associate Jobs in Kennesaw, GA

Quantix SCS LLC

Rail Operations Associate

Atlanta, GA · On-site

$19/hr

Description The Rail Operations Associate is responsible for the safe and efficient movement ... Customer Service & Quality * Ensure high levels of service quality and operational accuracy to meet ...

Crateandbarrel

Operations Associate, CB2

Atlanta, GA · On-site

As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Customer service experience preferred * Retail experience preferred Euromarket Designs, Inc., which ...

CarMax, Inc.

Business Operations Associate

Roswell, GA · On-site

$19.88 - $22.37/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Roswell, GA · On-site

$19.88 - $22.37/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Atlanta, GA · On-site

$19.88 - $22.37/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Serve Robotics

Field Operations Associate

Atlanta, GA · On-site

... with direct customer-facing (field or service-based) experience * Experience using work ... Operations Associates must be prepared to perform duties in various weather conditions, including ...

Serve Robotics

Field Operations Associate

Atlanta, GA · On-site

$22/hr

... with direct customer-facing (field or service-based) experience * Experience using work ... Operations Associates must be prepared to perform duties in various weather conditions, including ...

Accordion USA

AI Operations Associate

Atlanta, GA · On-site +1

AI Operations Associate Atlanta; Boston; Charlotte; Chicago; Dallas; Los Angeles; New York; San ... Passionate about delivering exceptional client service * Knowledgeable about the relationship ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Kennesaw, GA

Customer Service Operations Associate information

See Kennesaw, GA salary details

$8

$23

$46

How much do customer service operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service operations associate in Kennesaw, GA is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Kennesaw, GA? For Customer Service Operations Associate jobs in Kennesaw, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Kennesaw, GA look for? The top searched job categories for Customer Service Operations Associate jobs in Kennesaw, GA are:
What cities near Kennesaw, GA are hiring for Customer Service Operations Associate jobs? Cities near Kennesaw, GA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Kennesaw, GA as of June 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,416 per year, or $23.8 per hour.

Rail Operations Associate

Quantix SCS LLC

Atlanta, GA • On-site

$19/hr

Other

Posted 10 days ago

Job description

Description

The Rail Operations Associate is responsible for the safe and efficient movement, positioning, and switching of railcars within the terminal. This role communicates closely with rail technicians, supervisors, and coordinators to ensure rail activities align with safety protocols, customer requirements, and operational guidelines. The Rail Operations Associate plays a key role in maintaining rail yard safety, operational flow, and equipment readiness, while upholding the company's core values of safety, quality, and respect.

Summary of Essential Job Functions

Railcar Movement & Switching

  •  Operate rail equipment and perform interplant railcar switching in accordance with company and terminal rail procedures.
  •  Communicate with rail technicians for Blue Flag clearance and proper loading location access.
  •  Provide accurate track location updates and follow switching instructions from the Rail Coordinator.

Safety & Compliance

  •  Follow all company safety procedures, terminal rules, and Job Safety Analysis (JSA) guidelines.
  •  Conduct daily inspections of locomotives, Rail Kings, railcar couplings, brakes, air hoses, and tracks.
  •  Participate in safety meetings and report any safety concerns or hazards immediately.
  •  Maintain a clean and hazard-free work environment around locomotives and rail areas.

Communication & Team Collaboration

  •  Communicate any issues, delays, or concerns with equipment or processes to leadership.
  •  Work effectively with rail crew members to maintain a smooth and safe workflow.
  •  Accept responsibility for product or equipment damage and report it promptly.

Customer Service & Quality

  •  Ensure high levels of service quality and operational accuracy to meet customer expectations.
  •  Maintain professionalism and positive interaction with fellow team members and vendors.

Other Responsibilities

  •  Maintain cleanliness and operational readiness of switching equipment and surrounding work areas.
  •  Assist with other terminal duties or special projects as assigned by leadership.
  •  Adhere to and enforce all company policies and values.

Core Competencies

Safety Commitment

  •  Prioritizes personal and team safety at all times.
  •  Complies with all safety procedures and proactively identifies hazards.

Team Collaboration

  •  Works cooperatively with peers, supervisors, and support departments.
  •  Communicates clearly to ensure smooth and safe rail operations.

Reliability & Accountability

  •  Follows through on instructions, accepts responsibility for actions, and maintains consistent attendance.
  •  Acknowledges and reports issues honestly and promptly.

Attention to Detail

  •  Inspects equipment and railcars thoroughly to ensure operational integrity.
  •  Follows switching instructions accurately and precisely.

Adaptability & Work Ethic

  •  Willing to assist in various tasks as needed to support terminal operations.
  •  Shows initiative, professionalism, and commitment to excellence in daily responsibilities.

Requirements

Required Skills and Qualifications

  •  High School Diploma or GED required.
  •  1+ year of experience in industrial, warehouse, or transportation environment preferred.
  •  Basic mechanical aptitude and understanding of rail operations.
  •  Ability to operate or learn to operate rail equipment (e.g., locomotives, Rail Kings).
  •  Ability to lift up to 55 lbs, work outdoors, and remain on feet for extended periods.
  •  Strong communication and teamwork skills.
  •  Willingness to work in varying weather conditions and perform physical labor.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Apply