ZipRecruiter

Log In

1

Customer Service Operations Associate Jobs in Gainesville, GA

Wesco

Yard Operations Associate

Dacula, GA

$13.75 - $18.25/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

WESCO International

Yard Operations Associate

Dacula, GA · On-site

$13.75 - $18.25/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

American Signature, Inc.

Customer Service Associate

Duluth, GA · On-site

$13.25 - $18.50/hr

The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: * Embodies our values: Adventure Guides, Serve ...

next page

Showing results 1-20

All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Gainesville, GA

Customer Service Operations Associate information

See Gainesville, GA salary details

$8

$23

$47

How much do customer service operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service operations associate in Gainesville, GA is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Gainesville, GA? For Customer Service Operations Associate jobs in Gainesville, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Gainesville, GA look for? The top searched job categories for Customer Service Operations Associate jobs in Gainesville, GA are:
What cities near Gainesville, GA are hiring for Customer Service Operations Associate jobs? Cities near Gainesville, GA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Gainesville, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,863 per year, or $24 per hour.

Operations Associate

Berger Transfer & Storage

Lawrenceville, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Description:

Berger Moving & Storage is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development.


As a testament to our people and performance, Berger was recently named Allied Van Lines’ 2025 Agent of the Year and earned the American Trucking Associations’ 2026 Moving & Storage Agent of the Year – Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences.


At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission—"to help every customer have a positive, memorable experience”—and embodies our core values: “being open, honest, and fair…whatever we do, we do it right and we do it together”.


Berger Moving & Storage is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States.


Berger Moving & Storage is seeking an Operations Associate to join our team in Atlanta, GA! The Operations Associate is the liaison between clients and Berger operations.


Responsibilities for our Operations Associates include but are not limited to:

  • Receive, verify, and maintain orders involving email, scanning materials, and billing documentation;
  • Process shipping documents by verifying destination, route, rate, and delivery time;
  • Maintain customer data and orders in computer systems;
  • Communicate with customers regarding availability, shipment dates and method, producing tracking data, and current status;
  • Complete daily and weekly invoices, entries, schedules, work orders, spreadsheets, and shipping documentation;
  • Maintain, evaluate, and communicate status with appropriate parties;
  • Other duties as assigned by management.

The successful candidate for this position will share the following knowledge, skills, and abilities:

  • High School Diploma or Equivalent (required);
  • College degree (preferred);
  • Minimum of one year of experience in a similar role or in a logistics background;
  • Maintain an organized workspace
  • Able to complete tasks according to schedule;
  • Able to work independently and as part of a team;
  • Strong geographical skills;
  • Familiarity with the Microsoft Office Suite.

Along with the opportunity to be an agent of change and make your own mark at a great

company with a unique culture, we can we offer you:

  • Competitive Pay;
  • Medical, Dental & Vision Benefits;
  • Paid Time Off (accruing your very first day!);
  • 401K;
  • Employee Discounts with Verizon, Sketchers and more!

Berger Transfer & Storage, Inc. is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Requirements: