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Customer Service Operations Associate Jobs in Georgetown, TX

CarMax, Inc.

Business Operations Associate

Austin, TX · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Austin, TX

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Sephora

Operations Associate - Part Time

Round Rock, TX · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Round Rock, TX · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Roku

Live Operations Associate

Austin, TX · On-site +1

$80K - $90K/yr

About the role We're hiring a Live Ops Associate to support premium subscription operations, with a ... Manage customer notifications and workflow coordination to meet service-level agreements * Assist ...

Roku

Live Operations Associate

Austin, TX · On-site

$80K - $90K/yr

About the role We're hiring a Live Ops Associate to support premium subscription operations, with a ... Manage customer notifications and workflow coordination to meet service-level agreements * Assist ...

Dollar Tree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Pearson

Advanced Associate, Customer Service

Austin, TX · On-site

$14.25 - $19.75/hr

Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... This is a hands-on operations role for someone who enjoys solving problems, staying organized, and ...

New

Dollartree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Service Operations Associate information

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How much do customer service operations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service operations associate in Georgetown, TX is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are popular job titles related to Customer Service Operations Associate jobs in Georgetown, TX?

For Customer Service Operations Associate jobs in Georgetown, TX, the most frequently searched job titles are:

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The top searched job categories for Customer Service Operations Associate jobs in Georgetown, TX are:

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Cities near Georgetown, TX with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you

Business Operations Associate

CarMax, Inc.

Austin, TX • On-site

$15.50 - $23.30/hr

Full-time

PTO

Re-posted 14 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 371 frontline employees who took The Breakroom Quiz

26th of 733 rated retailers

Job description

7190 - Austin South - 4400 S Interstate 35, Austin, Texas, 78745
CarMax, the way your career should be!
Position Overview
As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You'll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams-all while upholding CarMax's commitment to transparency and integrity.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
  • Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
  • Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications
  • Ability to read, interpret, and record data accurately for compliance and reporting.
  • Strong organizational and multitasking skills in a deadline-driven environment.
  • Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • Effective verbal and written communication skills for customer and team interactions.
  • Ability to lift up to 20 lbs and work on your feet for extended periods.
  • Commitment to confidentiality, integrity, and adherence to CarMax policies.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$15.50 - $23.30
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

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About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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