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Customer Service Operations Associate Jobs in Denver, CO

Sephora

Operations Associate - Flex

Castle Rock, CO · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Westminster, CO · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Full Time

Aurora, CO · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Full Time

Aurora, CO · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Flex

Castle Rock, CO · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Gopuff

Operations Associate, Denver

Denver, CO · On-site

$15.15 - $18/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Denver

Denver, CO · On-site

$15.15 - $18/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Denver

Denver, CO · On-site

$15.15 - $18/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

CosmoProf

08864 STORE OPERATIONS ASSOCIATE

Thornton, CO · On-site

Store Operations Associate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Dollar Tree

Customer Service Associate

Castle Rock, CO · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Castle Rock, CO · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Highlands Ranch, CO · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Denver, CO

Customer Service Operations Associate information

See Denver, CO salary details

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How much do customer service operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service operations associate in Denver, CO is $26.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $28.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
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Customer Service Operations Associate jobs near you

Saturn Five - Operations Associate

Trinity Park Talent Opportunities

Denver, CO • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

Operations Associate
Support and strengthen a growing portfolio of enduring small businesses through operational execution,
analytics, and project management
Join Saturn Five
Saturn Five is looking for an execution powerhouse to join its Operations Team in Denver as an Operations Associate. If that sounds like you and if you're looking for a great culture, variety in your work, and you love small business, this could be a strong fit. You'll work closely with operations leadership and the leaders of our portfolio companies, spanning a wide range of businesses, from specialty contractors, to landscaping and garden centers, to outdoor adventure tour operators. You'll get direct exposure to the operating realities of growing small businesses and the investment strategies that support them. We are currently deploying a nearly $200 million investment fund focused on acquiring outstanding small businesses with strong cultures, resilient cash flows, and long-term growth potential. We emphasize stewardship over short-term optimization, we are a long-term-hold investor (i.e., we don't "flip" companies), we partner closely with management teams, and we prioritize the long-term health of the businesses we own.
The Role
As an Operations Associate, you'll manage the integration of new acquisitions, oversee portfolio-company reporting, take on special projects that enable the firm and our portfolio companies to be successful, and support firm operations broadly with whatever needs to be done (i.e., no task is too big or too small). Your responsibilities will be broad, requiring exceptional execution, organization, communication, and analytical capabilities. There are multiple potential career trajectories within Saturn Five from this position, based upon the strengths you bring to the role. We look forward to sharing more with you about our vision to expand our portfolio company resources and data analytics capabilities, and learning more about your career interests.
What You'll Get to Do:
Gain invaluable soup-to-nuts integration experience, and operating and financial insight into a wide range of small businesses alongside a proven team who has been doing this work for years.
Project Management
  • Manage new company integrations (we call them "transitions") after acquisition, ensuring the entities are established properly and all financial and operational changes (like new bank accounts, equipment titles, employee matters, etc.) are handled correctly and completed on time
  • Execute on operational, support, special research, or administrative projects for the Ops Team or within our portfolio companies, helping our CEOs be successful, to include supporting periodic CEO gatherings and best-practice-sharing events
Portfolio Reporting & Analytics
  • Execute and manage the monthly financial reporting process for portfolio companies, including compiling data into standardized templates at the fund and company level, and coordinating senior-level reviews
  • Support quarterly investment performance reporting to senior management and investors
  • Support Operating Partners to collect, organize, systematize, and analyze portfolio-company operating metrics
  • Aggregate, synthesize, and visualize operational and financial data to support decision-making
  • Identify, implement, and manage technology tools to optimize Operations Team processes and information gathering
Why Saturn Five?
We think small businesses are important. We find companies with strong foundations and work closely with management teams to help them grow thoughtfully over time.
Our values, Adventure, Trust, Excellence, Love, and Joy, shape both how we invest and how we work together. We currently own controlling stakes in just under 30 businesses and we are planning for that number to nearly double in the next few years. More about our philosophy and approach can be found in our annual letters: Saturn Five Annual Letters
Who You'll Be Working With
You'll report directly to the firm's COO and work closely with our team of Operating Partners to support our portfolio companies in the joys and challenges that come with running a business. We work hard, laugh a lot, and trust each other to get after it for our companies and investors. We think we're a team most people would like to work with. You can see who you'll be working with here: Our Team
Qualifications:
The role requires meticulous attention to detail, a strong bias toward action, and amazing follow through. You should be equally comfortable consolidating financial information, documenting operational processes, managing complex projects, and supporting leadership teams across a variety of needs. We value people who are resourceful, service-oriented, and willing to jump into unfamiliar or challenging situations to help the team move forward.
  • Bachelor's degree in finance, business, or a related field
  • 3-5 years of professional experience in operations, finance, business analytics, consulting, investment management, private equity support, or a related environment
  • Solid financial acumen - knowledge of general finance and budgeting, and comfort with three-statement financial models, including profit and loss (P&L), balance sheet, and statement of cash flows
  • Advanced Excel and Google Sheet capabilities
  • Fluency with tech (especially AI) tools
  • Demonstrated ability to aggregate, synthesize, and visualize data clearly for others
  • Experience with business intelligence, dashboarding, SQL, or data visualization tools is a plus
  • Strong project management capabilities with demonstrated excellence handling multiple parallel projects; laser-focused control of your calendar and tracking your to-dos; expertise with project management tools like Asana and/or Notion is a major plus
  • Exceptional execution and follow-through; someone who consistently completes work accurately, thoughtfully, and faster than expected
  • High attention to detail and organizational discipline
  • Excellent written and verbal communication skills with the ability to adapt communication styles across investors, executives, operators, and external partners
  • Strong emotional intelligence and willingness to proactively communicate challenges, needs, and important information
  • Ability to assess, implement, and manage software tools to address business needs
  • Demonstrated initiative, accountability, and sound judgment
  • Strong interest in small businesses and long-term investing
  • Ability to leverage AI tools productively while maintaining independent critical thinking
  • Questionably high tolerance for tired jokes
  • Willingness to work in person in Denver

Compensation & Benefits
  • Base salary: $90,000-$110,000 (depending on experience and background)
  • Annual bonus target: Starting at 10% of base salary
  • 401(k) with employer match
  • Health and dental insurance
  • Paid time off
  • Coaching support
  • Monthly date-night stipend

Location & Timing
  • Denver, Colorado (in-person)
  • Apply before July 1, 2026
  • Target start date: Summer 2026
Are you a fit?
If you're hungry, humble, and smart, if you can take a joke (and give one), and if you think small businesses are important, we'd love to meet you; please apply!

Apply