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Customer Service Operations Associate Jobs in Citrus Springs, FL

JCPenney

Operations Associate - Paddock Mall

Ocala, FL · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

Saks

Specialized Operations Associate

Beverly Hills, FL · On-site

$19.61 - $24.51/hr

... customer service. Its unique approach combines an emphasis on the digital customer experience with ... Operations Associate is responsible for the daily operations of the General Office and operational ...

Saks

Merchandise Operations Associate

Beverly Hills, FL · On-site

$19.61 - $24.51/hr

... customer service. Its unique approach combines an emphasis on the digital customer experience with ... Operations Associate is responsible for the daily operations of the General Office and operational ...

Wawa

Customer Service Associate

Bushnell, FL · On-site

$15.50 - $19.25/hr

Store 5463 - Bushnell, FL 33513 Part time JR118922 As a Customer Service Associate (CSA) you are ... Store Operations Opportunities: Please use the distance and location filter to view opportunities ...

Wawa

Customer Service Associate

Crystal River, FL · On-site

$15.50 - $19.25/hr

Store 5300 - Crystal River, FL 34429 Part time JR113992 As a Customer Service Associate (CSA), you ... Store Operations Opportunities: Please use the distance and location filter to view opportunities ...

Wawa

Customer Service Associate

Lecanto, FL · On-site

$15.50 - $19.25/hr

Store 5320 - Lecanto, FL 34461 Part time JR117248 As a Customer Service Associate (CSA), you are ... Store Operations Opportunities: Please use the distance and location filter to view opportunities ...

Wawa

Customer Service Associate

Wildwood, FL · On-site

$15.50 - $19.25/hr

Store 5449 - Wildwood, FL 34785 Part time JR117229 As a Customer Service Associate (CSA), you are ... Store Operations Opportunities: Please use the distance and location filter to view opportunities ...

Wawa

Customer Service Associate

Oxford, FL · On-site

$15.50 - $19.25/hr

Store 5282 - Oxford, FL 34484 Part time JR114243 As a Customer Service Associate (CSA), you are the ... Store Operations Opportunities: Please use the distance and location filter to view opportunities ...

Variety Stores LLC

Customer Service Associate

Ocala, FL

$12.25 - $16.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Crystal River, FL · On-site

$10.75 - $15/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Crystal River, FL · On-site

$10.75 - $15/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Ocala, FL · On-site

$12.25 - $16.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Dollartree

Customer Service Associate

Ocala, FL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Ocala, FL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Ocala, FL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Lecanto, FL · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Ocala, FL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Service Operations Associate information

See Citrus Springs, FL salary details

$7

$20

$40

How much do customer service operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service operations associate in Citrus Springs, FL is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $22.02 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in Citrus Springs, FL look for?

The top searched job categories for Customer Service Operations Associate jobs in Citrus Springs, FL are:

What cities near Citrus Springs, FL are hiring for Customer Service Operations Associate jobs?

Cities near Citrus Springs, FL with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you

Operations Associate - Paddock Mall

JCPenney

Ocala, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
    • \t
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
    • \t
  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
    • \t
  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
    • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
    • \t
  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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