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Customer Service Operations Assistant Jobs in Waltham, MA

Hype Tier

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

Customer Service Assistant The Customer Service Assistant will support daily customer service operations while representing Hype Tier's commitment to quality and efficiency. This role requires strong ...

Cannistraro

Operations Assistant, FID

Boston, MA · On-site

The Operations Assistant plays a critical role in keeping our FID Seaport location running smoothly ... Excellent communication and customer service skills * Strong attention to detail and organizational ...

ITW Instron

Service Operations Coordinator

Norwood, MA

$35 - $38/hr

Working cross-functionally with Service Sales, Customer Support, Finance, Logistics, Field Service, and Operations, the position helps drive operational excellence and continuous process improvement ...

36Samplesale

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Livestream Operations Assistant

Newton, MA · On-site

$20 - $25/hr

Through platforms like Whatnot, TikTok, and Shopify, we connect thousands of customers with ... Platform Operations Support · Assist with platform backend tasks across Whatnot, TikTok, and ...

Berklee

Head Studio Operations Assistant

Boston, MA

$17.51/hr

Possesses a strong work ethic and commitment to exemplary customer service * Displays a thorough understanding of ATF and Studio Operations policies and procedures * Fulfills a significant portion of ...

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How much do customer service operations assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service operations assistant in Waltham, MA is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.13 per hour, depending on experience, location, and employer.

What does a customer service operations assistant get paid?

The average salary for a customer service operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What cities near Waltham, MA are hiring for Customer Service Operations Assistant jobs?

Cities near Waltham, MA with the most Customer Service Operations Assistant job openings:

Customer Service Operations Assistant jobs near you

Operations Assistant

Cambridge, MA

MIT Human Resources
Human Resource Programs Administration • 1 - 10 employees
Learn more about MIT Human Resourcesexternal

Full-time

Re-posted yesterday

Job description

ADMINISTRATIVE ASSISTANT 2, Student Financial Services, reporting to the Associate Director for Student Accounts and Collections, coordinates the processing and reconciliation of all daily cashiering and deposits received at SFS and assists with customer service inquiries related to student accounts, student billing, tax forms, sponsor payments and veteran’s benefits. The Operations Assistant also provides support and backup for critical functions for the Operations team.

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About MIT Human Resources

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Our mission is to advance a vibrant and diverse work community where individuals and groups thrive and contribute to MIT's excellence. We offer Support, Services, and Programs to enhance your work life. We're here to help. MIT is committed to helping employees achieve a healthy balance between their careers and the full lives they lead off-campus. Explore all of MIT's Work & Life resources, including MyLife Services, which provides 24/7 access to a network of experts available to help with life’s challenges.

Industry

Human resource programs administration

Company size

1 - 10 Employees

Headquarters location

Cambridge, MA, US

Year founded

2014

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