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Customer Service Operations Assistant Jobs in Northfield, MA

Car Wash Operations Assistant Manager

Greenfield, MA · On-site

$20.75 - $26.50/hr

This role is ideal for someone who thrives in a fast-paced environment, enjoys developing team members, and is passionate about operational excellence and outstanding customer service. As Assistant ...

Car Wash Operations Assistant Manager

Greenfield, MA · On-site

$20.75 - $26.50/hr

This role is ideal for someone who thrives in a fast-paced environment, enjoys developing team members, and is passionate about operational excellence and outstanding customer service. As Assistant ...

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... succession planning. * Assist in the management of other store operations areas as needed.

Operations Service Manager

Amherst, MA · On-site

$20.90 - $29.45/hr

A Day in the Life Lead the Customer Service and Cashier teams, driving compliance to company ... planning. Assist in the management of other store operations areas as needed. Communicate ...

Operations Service Manager

Lake Pleasant, MA · On-site

$21.05 - $28.05/hr

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... succession planning. * Assist in the management of other store operations areas as needed.

Operations/Service Manager II

New Salem, MA · On-site

$21.05 - $28.05/hr

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... succession planning. * Assist in the management of other store operations areas as needed.

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... succession planning. * Assist in the management of other store operations areas as needed.

Job Title: Assistant Store ManagerDepartment: RetailReports To: Store Manager POSITION ... store including sales, customer service, operations, human resources, training, visual ...

Customer Service Specialist

Northampton, MA · On-site

$17 - $22.50/hr

... its operations and reputation and is necessary to protect the safety of the Company's customers ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

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Customer Service Operations Assistant information

See Northfield, MA salary details

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How much do customer service operations assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service operations assistant in Northfield, MA is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $20.87 per hour, depending on experience, location, and employer.

What does a customer service operations assistant get paid?

The average salary for a customer service operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What cities near Northfield, MA are hiring for Customer Service Operations Assistant jobs?

Cities near Northfield, MA with the most Customer Service Operations Assistant job openings:

Departmental Assistant (Housing Operations Assistant)

Amherst, MA • On-site


University of Massachusetts Amherst
Colleges, Universities, and Professional Schools • 10K+ employees

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

104th of 625 rated colleges and universities

People enjoy working here

Good employer

Recommended by students


Temporary

Re-posted 2 days ago


Job description

Departmental Assistant (Housing Operations Assistant)
Job no: 508958
Work type: Temporary/Non-Benefited
Location: Amherst
Categories: On Site, Facilities Maintenance & Trades, Full Time, Non-Benefited
Title: Departmental Assistant (Housing Operations Assistant)
Executive Area: Administration and Finance
College/School/MBU: Facilities & Campus Services
Department: FCS Operational Services
Work Location: Amherst
Schedule: full time
Work Arrangement: Onsite
Job Summary
Performs physical inventory management and database maintenance for Residential Life equipment and furniture while supervising student staff and handling equipment disposal and relocation.
Essential Functions
Performs a physical inventory counting of Residential Life equipment and furniture in residence halls and offsite storage facility.
Maintains and updates inventory database as necessary; reconciles disposal forms with campus inventory database.
Supervises and trains student staff members.
Operates motor vehicle for transportation purposes.
Assess physical condition of furniture pieces in storage.
Assists with equipment disposal process.
Assists in determining best location for furniture storage.
Moves furniture as needed.
Other Functions
Performs other duties as assigned.
Minimum Qualifications
High school education or equivalent.
Experience in facilities/operations management or a related field.
Demonstrated supervisory experience.
Valid Massachusetts Class D driver's license or equivalent.
Ability to work accurately with figures.
Ability to compile reports and maintain accurate records.
Ability to understand oral and written communication.
Ability to supervise and train student staff.
Ability to perform basic mechanical tasks.
Ability to lift and carry furniture, appliances, and other heavy objects.
Knowledge of personal computers and word processing and database management software programs.
Ability to work independently and manage time effectively.
Ability to be flexible and respond to situations quickly.
Demonstrated planning and organizational skills.
Ability to establish rapport, maintain harmonious working relationships, and work effectively with individuals from varied ethnic, cultural, and/or economic backgrounds.
Ability to exercise sound judgment and exercise discretion in handling confidential information.
Working Conditions
Work is primarily performed in an indoor university environment and involves lifting and transporting materials or equipment and general physical activity, including prolonged standing, walking, or assuming low postures.
Work Schedule and Work Arrangement
Temporary, Summer 2026: 5/17/2026-9/5/2026
Monday-Friday; 7am-3pm
Salary Information
Pay Grade: No Pay Grade
Associated Pay Grade:
Hourly Rate: 17.00
Special Instructions for Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.
Advertised: 28 May 2026 Eastern Daylight Time
Applications close: 29 Aug 2026 Eastern Daylight Time
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