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Customer Service Operations Assistant Jobs in Toronto, ON

ShyftLabs

Office Operations Assistant

Toronto, ON · On-site

CA$17 - CA$18/hr

... Operations Assistant to support our day-to-day workplace operations. This role is ideal for a ... Excellent written and verbal communication skills with a customer-service-oriented attitude. * Tech ...

Michaels Stores

Customer Service Manager

Mississauga, ON

CA$18.60 - CA$22.90/hr

This role oversees front-end and service operations, ensuring consistent execution of selling ... Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ...

New

Dollar Tree

Customer Service Associate

Mississauga, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Burlington, ON · On-site

$17.60/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Service Operations Assistant information

What does a customer service operations assistant get paid?

The average salary for a customer service operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What are the most commonly searched types of Customer Service Operations jobs in Toronto, ON?

The most popular types of Customer Service Operations jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Customer Service Operations Assistant jobs?

Cities near Toronto, ON with the most Customer Service Operations Assistant job openings:

Customer Service Operations Assistant jobs near you

Office Operations Assistant

ShyftLabs

Toronto, ON • On-site

CA$17 - CA$18/hr

Part-time

Posted 17 days ago

Job description

About ShyftLabs

At ShyftLabs, we live and breathe data. Since 2020, we've been helping Fortune 500 companies unlock growth through innovative digital solutions that drive real business impact. With teams across Canada, the U.S., and India, we're growing quickly and looking for curious, motivated individuals who are excited to learn, build, and solve meaningful problems with technology.

Role Overview

We are seeking an organized, proactive, and detail-oriented Office Operations Assistant to support our day-to-day workplace operations. This role is ideal for a current student (part-time or co-op) or recent graduate looking to build hands-on experience in administration, workplace operations, and general business practices within a dynamic environment.

Key Responsibilities
Facility & Supply Management

  • Maintain a clean, organized, and welcoming office environment and common storage areas.

  • Monitor inventory levels, restock supplies across office and kitchen areas, and place timely reorders.

  • Research vendors, gather quotes, and assist with cost-effective procurement of office supplies and services.

  • Coordinate routine maintenance requests and service calls with building management and external vendors.

Administrative & Front Desk Support

  • Greet visitors, manage guest check-ins, and direct incoming phone, email, and front-desk inquiries.

  • Receive, sort, and distribute incoming mail, packages, and courier deliveries.

  • Perform routine data entry, document scanning, filing, and digital record organization.

  • Run occasional local operational errands as needed (e.g., picking up supplies, postal runs).

Meetings, Events & Logistics

  • Prepare meeting rooms, ensure AV equipment is functional, and arrange catering for internal/external meetings.

  • Manage daily office snacks, team lunches, and beverage inventory.

  • Assist in planning, setting up, executing, and cleaning up after company events and team celebrations.

Team & Onboarding Support

  • Assist with new employee onboarding by preparing physical workstations, assigning access badges, and assembling welcome kits.

  • Support various departments with ad-hoc operational tasks and special administrative projects as assigned.

Qualifications & Requirements
 

  • Education: Currently pursuing or recently completed a degree or diploma in Business Administration, Communications, Hospitality, Office Administration, or a related field.

  • Proactive Mindset: Highly organized, detail-oriented, and able to take initiative on tasks without constant supervision.

  • Communication Skills: Excellent written and verbal communication skills with a customer-service-oriented attitude.

  • Tech Proficiency: Familiarity with basic office software (e.g., Google Workspace, Slack, Zoom).

  • Adaptability: Strong ability to prioritize tasks, multitask, and problem-solve in a changing environment.

  • Physical & Logistical: Ability to lift up to 25 lbs (for supply deliveries) and reliability for local operational errands.

$17 - $18 an hour
Hourly Wage: $17.95 CAD per hour.
Why You'll Love Working at ShyftLabs
 
At ShyftLabs, your work matters. We're a growing data product company making a big impact with Fortune 500 clients and as we scale, you'll have the chance to shape solutions, influence strategy, and grow your career alongside us.
 
Here's what you can expect when you join our team:
-Practical Experience: Hands-on experience in workplace operations and general business administration.
-Downtown Toronto Office: Work in the heart of the city.
-Growth & Learning: Access extensive learning and development resources to keep leveling up your skills.
 
Inclusion at ShyftLabs
 
We're building something big, and we want you on the journey with us. If you're ready to use data and innovation to make an impact, apply today and let's grow together.
 
ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, and nationality to apply. If you require accommodation during the interview process, let us know and we'll be happy to support you.
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