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Customer Service Manager Jobs in Stuart, VA (NOW HIRING)

Walgreens

Customer Service Associate

Christiansburg, VA

$13.50 - $18.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Christiansburg, VA

$13.50 - $18.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Freudenberg

Customer Service Representative

Martinsville, VA · On-site

$15 - $20.50/hr

Responsibilities Customer Relationship Management: Serve as the primary point of contact for ... service experience in an office environment. Proficiency in Microsoft Office and ERP/CRM systems.

Helpware

Customer Service Representative

Martinsville, VA · On-site +1

$16/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative | Mt Sterling, KY and VA About Us Helpware is a technology-driven ... Collaborate with colleagues and management to share insights, improve support processes, and adhere ...

Helpware

Customer Service Representative

Martinsville, VA · On-site

$16/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative | Mt Sterling, KY and VA Helpware is a technology-driven company ... Collaborate with colleagues and management to share insights, improve support processes, and adhere ...

Walgreens

Customer Service Associate

Christiansburg, VA · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Roses Discount Stores

Customer Service Associate

Madison, NC · On-site

$13.50 - $18.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Mount Airy, NC · On-site

$12.50 - $17.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Eden, NC · On-site

$12.25 - $17/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Mount Airy, NC · On-site

$12.50 - $17.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Stuart, VA

Customer Service Manager information

See Stuart, VA salary details

$22K

$52K

$90.6K

How much do customer service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer service manager in Stuart, VA is $52,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $62,800.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Stuart, VA?

The most popular types of Customer Service jobs in Stuart, VA are:

What cities near Stuart, VA are hiring for Customer Service Manager jobs?

Cities near Stuart, VA with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Stuart, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,020 per year, or $25 per hour.

Service Manager - Automotive Experience Required

Tire Discounters

Christiansburg, VA • On-site

$55K - $85K/yr

Full-time

Posted 14 days ago

Tire Discounters rating

5.8

Company rating: 5.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

278th of 371 rated vehicle maintenance

Job description

Join the Tire Discounters Family -- Drive Your Career Forward!
About Us:
Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a Service Manager:
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
  • Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
  • Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
  • Serves as a liaison providing clear communication between the shop, counter staff and customers.
  • Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
  • Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Requirements
  • Experience in automotive service/repair (certifications preferred).
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.

Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
  • Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
  • Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
  • Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
  • Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

What Tire Discounters employees say

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