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Customer Service Manager Jobs in Ridgecrest, CA (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Ridgecrest, CA · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Ridgecrest, CA · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

LCCAD

Leasing Manager

California City, CA · Remote

$60K - $65K/yr (+ commission)

This position emphasizes strong customer service and collaboration with the property management team, ensuring smooth lease operations and tenant satisfaction. The role involves local travel within ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Ridgecrest, CA

Customer Service Manager information

See Ridgecrest, CA salary details

$24.3K

$57.6K

$100.3K

How much do customer service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer service manager in Ridgecrest, CA is $57,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Ridgecrest, CA?

The most popular types of Customer Service jobs in Ridgecrest, CA are:

What job categories do people searching Customer Service Manager jobs in Ridgecrest, CA look for?

The top searched job categories for Customer Service Manager jobs in Ridgecrest, CA are:

What cities near Ridgecrest, CA are hiring for Customer Service Manager jobs?

Cities near Ridgecrest, CA with the most Customer Service Manager job openings:

Customer Service Manager jobs near you

Car Wash Customer Service Associate

Ridgecrest, CA • On-site

Alvarez & Guiniling LLC
See more jobs at Alvarez & Guiniling LLCexternal

$17.50 - $20/hr

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Employee discounts

 Blue Rocket Car Wash is seeking energetic, enthusiastic cashiers to help us revolutionize the car wash industry.
We have been at the forefront of the car wash industry because we understand the importance of both the happiness of our employees and outstanding customer service.
What we offer:

  • Monthly bonuses and commission potential based on our performance matrix
  • Advancement within our growing company
  • Free car washes
  • Ongoing training and development
  • a Fun, inclusive and positive working environment, including company events such as taco and pizza parties
  • Flexible scheduling - great for students!
  • 401k plan with Employer Match
Who we are looking for:

  • People that are motivated by successful outcomes and the willingness to take ownership
  • Someone who is willing to be part of a team
  • A desire to learn
  • The ability to multitask in a changing environment
  • A passion for building relationship with fellow team members, customers and the community
  • The desire to be active in an outdoor setting with varying temperatures and weather conditions
  • No previous car wash experience is necessary - if you can bring the energy, we'll teach you the rest!
Our industry is fast, fun, and we pride ourselves in converting jobs into careers. Our Customer Service Associate position is great for those who love social interactions, and your tasks will include:
  • helping customers by answering any questions they may have about the services we offer, help them decide which wash to chose and recommend our monthly unlimited wash plans
  • direct them to the carwash tunnel entrance where they would begin their wash experience. We use state-of-the-art computerized system to wash our vehicles, and we'll train you to properly load and program our wash tunnel, and prepare the vehicles to be washed by giving any additional attention necessary to get a proper wash to hard-to-clean areas
  • help maintain a world-class facility by periodically walking the car wash and keep it clean and neat by emptying trash cans, picking up loose liter, wiping down counters or windows as needed