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Customer Service Manager Jobs in Raleigh, MS (NOW HIRING)

Variety Stores LLC

Customer Service Associate

Morton, MS

$12.25 - $17/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Roses Discount Stores

Customer Service Associate

Morton, MS · On-site

$12.25 - $17/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Variety Stores LLC

Customer Service Associate

Collins, MS · On-site

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Collins, MS · On-site

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Home Depot

Customer Service/Sales

Brandon, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Brandon, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Sherwin-Williams

Customer Service Specialist

Brandon, MS · On-site

$13 - $17.25/hr

Customer Service Specialist The individual selected for this role will be expected to work at Store #707559, located at: 5320 Lakeland Drive, Suite B Flowood MS 39232. This is a Part-time position.

Circle K

Customer Service Representative

Magee, MS · On-site

$10.75 - $14.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Brandon, MS · On-site

$12.25 - $16.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Raleigh, MS

Customer Service Manager information

See Raleigh, MS salary details

$20.1K

$47.6K

$82.8K

How much do customer service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer service manager in Raleigh, MS is $47,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $57,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Raleigh, MS? The most popular types of Customer Service jobs in Raleigh, MS are:
What cities near Raleigh, MS are hiring for Customer Service Manager jobs? Cities near Raleigh, MS with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Raleigh, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,556 per year, or $22.9 per hour.

Customer Service Rep

BankFirst Financial Services

Bay Springs, MS • On-site

$13.75 - $18.75/hr

Other

Re-posted 2 days ago

Job description

Job Title

A front-line employee who explains account products and services to prospective customers and assists them in completing the necessary documents to open new accounts. Assist current customers with inquiries and problems. Participates in the sales culture of the institution. Expected to make referrals and cross-sell products/services appropriate to the customers' needs. Other duties may be assigned.

Principal Accountabilities

  • Interview prospective customers to obtain information for opening new accounts: checking, savings, Christmas Clubs, CD's, IRA's, Safe Deposit Boxes.
  • Answers customer questions and explain all bank retail products and services.
  • Compile information about new accounts, enter account information into computers, and file related forms and other documents.
  • Inform customers of procedures for applying for services such as debit cards, direct deposit of checks, certificates of deposit, wires, ordering foreign currency, ordering checks, Clickswitch, instant issue debit cards, official checks, credit card applications.
  • Identify customers' needs and propose the appropriate products and/or services.
  • Close the sale of products/services or refer customers to appropriate bank personnel to meet their financial needs.
  • Be knowledgeable and proficient in the use of all online services and promote those services to customers.
  • Assist current customers with inquiries and problems if necessary.
  • Meet or exceed all "BankFirst Telephone, Voicemail/Email, and Service Standards"

Education, Experience, Skills: Must have good computer skills, specifically Excel, Word, Adobe Sign. Previous banking experience a must. Should be detail oriented and be able to multi-task. Have excellent communications skills, written and verbal. Should be sales oriented and have excellent product knowledge.

BankFirst is an EO employer- M/F/Veteran/Disability/Sexual Orientation/Gender Identity

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