Service Manager
Humboldt, TN · On-site
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for ... Resolve customer complaints and service concerns promptly and professionally * Monitor CSI scores ...
Service Manager
Humboldt, TN · On-site
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for ... Resolve customer complaints and service concerns promptly and professionally * Monitor CSI scores ...
Customer Service
Jackson, TN · On-site
$15.25 - $20.75/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Customer Service
Jackson, TN · On-site
$15.25 - $20.75/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Jackson, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Customer Service
Jackson, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Jackson, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Jackson, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Responsible for communicating with Department ofService and all customers regarding service job ... Time Management - ability to prioritize * Organization - demonstrate clear process to keeptasks ...
Responsible for communicating with Department ofService and all customers regarding service job ... Time Management - ability to prioritize * Organization - demonstrate clear process to keeptasks ...
Responsible for communicating with Department ofService and all customers regarding service job ... Time Management - ability to prioritize * Organization - demonstrate clear process to keeptasks ...
Responsible for communicating with Department ofService and all customers regarding service job ... Time Management - ability to prioritize * Organization - demonstrate clear process to keeptasks ...
Responsible for communicating with Department ofService and all customers regarding service job ... Time Management - ability to prioritize * Organization - demonstrate clear process to keeptasks ...
Responsible for communicating with Department ofService and all customers regarding service job ... Time Management - ability to prioritize * Organization - demonstrate clear process to keeptasks ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
The Customer Service Representative assists the Project Manager with field calls. The Representative receives initial reports of field issues from customers (Builders). The Customer Service ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
The Customer Service Representative assists the Project Manager with field calls. The Representative receives initial reports of field issues from customers (Builders). The Customer Service ...
Customer Service Representative
$15.25 - $20.75/hr
The Customer Service Representative assiststhe Project Manager with field calls. The Representativereceives initial reportsof field issuesfrom customers(Builders). The Customer Service Representative ...
Customer Service Representative
$15.25 - $20.75/hr
The Customer Service Representative assiststhe Project Manager with field calls. The Representativereceives initial reportsof field issuesfrom customers(Builders). The Customer Service Representative ...
Customer Service Associate
Jackson, TN · On-site
$13.75 - $19/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate
Jackson, TN · On-site
$13.75 - $19/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Associate
Jackson, TN · On-site
$13.75 - $19/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate
Jackson, TN · On-site
$13.75 - $19/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service Representative
Jackson, TN · On-site
$15.25 - $20.75/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service Manager information
See Jackson, TN salary details
$23.2K - $29.8K
5% of jobs
$29.8K - $36.4K
14% of jobs
$39K is the 25th percentile. Wages below this are outliers.
$36.4K - $43K
16% of jobs
The median wage is $49K / yr.
$43K - $49.6K
17% of jobs
$49.6K - $56.2K
12% of jobs
$56.2K - $62.8K
9% of jobs
$64.3K is the 75th percentile. Wages above this are outliers.
$62.8K - $69.4K
11% of jobs
$69.4K - $76K
6% of jobs
$76K - $82.6K
5% of jobs
$82.6K - $89.2K
2% of jobs
$89.2K - $95.8K
3% of jobs
$23.2K
$55K
$95.8K
How much do customer service manager jobs pay per year?
As of Aug 31, 2026, the average yearly pay for customer service manager in Jackson, TN is $55,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $66,400.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Jackson, TN?
The most popular types of Customer Service jobs in Jackson, TN are:
What are popular job titles related to Customer Service Manager jobs in Jackson, TN?
For Customer Service Manager jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Jackson, TN look for?
The top searched job categories for Customer Service Manager jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Customer Service Manager jobs?
Cities near Jackson, TN with the most Customer Service Manager job openings:
Job description
Automotive Dealership Service Manager
Job Description
Position SummaryThe Service Manager is responsible for leading the service department’s operations to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with dealership and manufacturer standards. This role oversees service advisors, technicians, warranty administration, and service operations while maintaining high standards of quality, safety, and performance.
Key ResponsibilitiesDepartment Leadership & Operations
Direct and manage all daily service department activities
Hire, train, coach, and evaluate service advisors, technicians, and support staff
Establish clear performance expectations and accountability
Ensure proper staffing levels and effective scheduling
Customer Experience
Ensure a consistently high level of customer satisfaction and retention
Resolve customer complaints and service concerns promptly and professionally
Monitor CSI scores and implement improvement strategies
Maintain a customer-first service culture
Financial & Performance Management
Meet or exceed departmental revenue, gross profit, and expense targets
Monitor labor sales, parts sales, effective labor rate (ELR), and productivity
Control costs and maximize profitability without sacrificing quality
Review financial statements and service KPIs regularly
Workflow & Efficiency
Oversee repair order flow to ensure timely vehicle repairs and minimal delays
Improve technician productivity and shop efficiency
Ensure accurate repair documentation and quality control checks
Coordinate with parts department to ensure parts availability
Warranty & Compliance
Ensure proper warranty claim processing and documentation
Maintain compliance with OEM requirements and dealership policies
Ensure adherence to safety, environmental, and regulatory standards
Facility & Equipment Management
Maintain service department tools, equipment, and cleanliness
Ensure a safe and organized work environment
Oversee equipment maintenance and calibration
Work EnvironmentAutomotive dealership service department
Extended hours, including some evenings or Saturdays
Frequent interaction with customers, technicians, and management
About Jones Motor
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