Customer Service Manager
$18 - $20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager
$18 - $20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
New
Customer Service Manager
$18 - $20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Quick apply
Customer Service Manager
$18 - $20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
Customer Service Manager
Chandler, AZ · On-site
$80K/yr
The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...
Customer Service Manager
Casa Grande, AZ · On-site
$20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
Casa Grande, AZ · On-site
$20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
Tempe, AZ · On-site
$55K - $60K/yr
Customer Service Manager Position Summary Rentex Audio Visual & Computer Rentals is seeking a highly motivated Customer Service Manager who will be responsible for assisting Account Managers in ...
Customer Service Manager
Tempe, AZ · On-site
$55K - $60K/yr
Customer Service Manager Position Summary Rentex Audio Visual & Computer Rentals is seeking a highly motivated Customer Service Manager who will be responsible for assisting Account Managers in ...
Customer Service Manager
$18 - $20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
$18 - $20/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self ...
Customer Service Manager
Phoenix, AZ · On-site
We are hiring immediately for a full-time Customer Service Manager in Phoenix AZ. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated ...
Customer Service Manager
Phoenix, AZ · On-site
We are hiring immediately for a full-time Customer Service Manager in Phoenix AZ. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated ...
Customer Service Manager
Mesa, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Mesa, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
San Tan Valley, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
San Tan Valley, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Mesa, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Mesa, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Queen Creek, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Queen Creek, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Glendale, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Glendale, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Gilbert, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Gilbert, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Phoenix, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Phoenix, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Phoenix, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Customer Service Manager
Phoenix, AZ · On-site
$18/hr
Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Quick apply
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Join our Mesa, AZ team as a Customer Service Manager (CSM ) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Customer Service Manager information
See Gilbert, AZ salary details
$22.8K - $29.3K
5% of jobs
$29.3K - $35.7K
14% of jobs
$38.2K is the 25th percentile. Wages below this are outliers.
$35.7K - $42.2K
16% of jobs
The median wage is $48.1K / yr.
$42.2K - $48.7K
17% of jobs
$48.7K - $55.2K
12% of jobs
$55.2K - $61.6K
9% of jobs
$63.1K is the 75th percentile. Wages above this are outliers.
$61.6K - $68.1K
11% of jobs
$68.1K - $74.6K
6% of jobs
$74.6K - $81.1K
5% of jobs
$81.1K - $87.5K
2% of jobs
$87.5K - $94K
3% of jobs
$22.8K
$54K
$94K
How much do customer service manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for customer service manager in Gilbert, AZ is $53,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,100.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Gilbert, AZ?
The most popular types of Customer Service jobs in Gilbert, AZ are:
What are popular job titles related to Customer Service Manager jobs in Gilbert, AZ?
For Customer Service Manager jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Gilbert, AZ look for?
The top searched job categories for Customer Service Manager jobs in Gilbert, AZ are:
- Customer Service
- No Experience High School Diploma
- Customer Experience Manager
- Discover Card Customer Service
- Temporary Nike Customer Service
- Senior Customer Retention
- Voice Of Customer
- Evening Disney Store Customer Service
- Manager Digital Nomad Customer Service
- Full Time Customer Service Representative Teleperformance
What cities near Gilbert, AZ are hiring for Customer Service Manager jobs?
Cities near Gilbert, AZ with the most Customer Service Manager job openings:
$18 - $20/hr
Full-time
Retirement
Posted 3 days ago
New
BrightSpring Health Services rating
4.9
Based on 64 frontline employees who took The Breakroom Quiz
220th of 242 rated social care providers
Job description
All Ways Caring HomeCare
Who we are looking for:
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
- Seeking a self-motivated professional with prior scheduling and management or supervisory experience
- An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
- A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
- An experienced communicator and problem solver who is well-organized
What you will receive:
- Great company culture
- Competitive pay with daily pay options available
- Tuition reimbursement and campus partnerships
- Flexible work schedules close to home
- Retention and referral bonuses
- Benefits, Supplemental Plans, EAP, and 401K participation
- Career growth and development opportunities
What you will do:
Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to:
- Oversee quality care and overall client satisfaction
- Supervise and provide guidance to the Caregivers who provide direct care to the clients served
- Manage employee scheduling, identify problem situations, and implement proactive solutions
- Maintain strong and positive relationships with referral partners, payor sources, and clients
- Ensure proper documentation and record-keeping
- Conduct periodic home visits and safety checks
What you will need:
- Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
- Accountable, reliable, and ability to work independently with good judgement
- Valid driver’s license and auto insurance
- Effective verbal and written communication
- Excellent customer service skills
All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.
At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:
- Great company culture
- Competitive pay with daily pay options available
- Tuition reimbursement and campus partnerships
- Retention and referral bonuses. Work with your friends
- Benefits, Supplemental Plans, EAP, and 401K participation
- Career growth and development opportunities
USD $18.00 - $20.00 / Hour
What BrightSpring Health Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About BrightSpring Health Services
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1974